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December 2021 by Stephanie Shephard
Update: Another company, Murphy Beds and More in Jupiter, helped me out after this review was originally written.I called here to find out if they could recommend someone to reassemble my Murphy bed that I just had moved. The first question was... “did you buy it from us”? I said “no, but I’ll compensate the person to reassemble.” She said she could not recommend someone if I didn’t buy it from here. Why is this? This is certainly not the way to gain new customers!
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February 2021 by Stephanie
Update: Another company, Murphy Beds and More in Jupiter, helped me out after this review was originally written.I called here to find out if they could recommend someone to reassemble my Murphy bed that I just had moved. The first question was... “did you buy it from us”? I said “no, but I’ll compensate the person to reassemble.” She said she could not recommend someone if I didn’t buy it from here. Why is this? This is certainly not the way to gain new customers!
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January 2021 by Drew Mihalyo
The service is good if you are a new customer. However, if you need something later or have an issue, they aren't interested in getting back to you in as timely of a manner had you been buying something new.I've made about 4 purchases from this group over 7 years for a few different properties.Give them a look - but know that there are probably some other options to consider that value the relationship more. My two cents...
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January 2021 by Stephanie Cox
Update: Another company, Murphy Beds and More in Jupiter, helped me out after this review was originally written.I called here to find out if they could recommend someone to reassemble my Murphy bed that I just had moved. The first question was... “did you buy it from us”? I said “no, but I’ll compensate the person to reassemble.” She said she could not recommend someone if I didn’t buy it from here. Why is this? This is certainly not the way to gain new customers!
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December 2020 by Supermaramu100
Murphy Bed USA has great furniture, customized to your needs and wishes. I have had a customized Murphy bed and shelving unit built for my condo about 15 years and it looks just as beautiful today as it did then. When it came time to move I had then dissemble and reassemble and the guys who did this were amazing. Great customer service. My interactions with Audrey were the best and she was quick to resolve an unexpected issue that came up on my end. I can highly recommend Murphy bed USA.
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December 2020 by Jennifer Boyenga
A most Delightful experience. Ronnie is very knowledgeable, was patient and friendly.From sale to installation, which, BTW, was difficult having no square or plumb walls in this condo, the installers did Not give up. I purchsed a second Murphy bed with a desk and cabinets. It, too, is beautiful
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October 2020 by Joe S.
I purchased a large 3 wall unit with drawers, shelves, computer table and queen size bed which they did a FANTASTIC job on it. HOWEVER... I had issues with the lighting. They fixed the issue for free which worked for a year. Now 2 years later they stopped working again. They came to fix it and the tech advised me that the previous repair man used incorrect transformers and they were over heating, in fact they could have caught fire.Now they replaced with the correct ones but I was charged for 2 service calls and materials that totalled to almost $400. I shouldn't have been billed for anything since it was their tech who used the wrong transforms to begin with.If you buy from them... GET THEIR WARRANTY IN WRITING and make sure they include that they cover issues that they created.
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December 2019 by Judith Brown
Great in condos tO save space and add great style.
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July 2019 by Nelson C.
Excellent services! Beautiful custom made Murphy Beds, great materials, great customer service. Highly recommended A+
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March 2019 by Cathy Carter
I drove my mother to the store when she decided to redecorate a guest room in her house. I saw beautiful grey furniture that I fell in love with at the store but I did not need a bed. I did not realize Murphy Bed also made custom furniture. Mom ordered the bed and I ordered my furniture with the help and guidance of Keith. The furniture came when promised. Three awesome delivery gentlemen spent the entire day at the house installing furniture. The furniture is great, the service is outstanding.
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March 2019 by debbie cawdrey
Excellent
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March 2017 by Logan Gioello
"Great products, large selection and very knowledgeable sales staff"
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March 2016 by John K.
The whole experience with Murphy Bed USA from the time I entered the store until the installer team finished and left my house was outstanding.  The owner and his team were very friendly and professional.  They went out of their way to make sure I understood the product and the installation process.  They kept me informed as to when the delivery and installation would take place.  Additionally, the product is superior to their competitors.  Outstanding experience from start to finish!
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January 2016 by Scott Oster
We have had our set for almost 12 years and it still looks as good as the day we bought it!
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August 2012 by Christine S.
Love these Beds....I had one put in as a room for an office, with the occasional bed for guests. It's the best thing I have done in my home! It looks great and the guys did a great job installing it! Thank You Murphy Bed USA!!