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May 2024 by Maria Garcia
Great attention to detail! Went to buy a gift for my sister’s graduation and they were very helpful with helping me find something I loved in my price range
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May 2024 by Andres Pino
I loved the variety of jewelry for all ages, the very friendly staff helped me choose gifts for my grandchildren.
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May 2024 by Asa Trek
The store owner and the employees were very kind, honest, and informative. Thank you for all your help!
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May 2024 by Claudia Milloner
Amazing place! Great quality and super friendly attention.
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May 2024 by Peggy Guerrero
Excellent customer service and beautiful jewelry !
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May 2024 by michael winston
We brought in an old ring and had a new ring made by our design, they added stones to our old stones and the design was exactly what we wanted, it was a pleasure working with the staff, as well as an overall excellent experience.
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May 2021 by Ann C.
I absolutely do not recommend this jeweler. They would not honor their own repair from December 2020. This place has turned to crap. New owners ! Do not recommend.
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December 2020 by Prem N. Khiatani
I called and asked to purchase an empty box for a watch which we needed to gift an heirloom cartier watch,they were so awesome and with all COVID protocols didnt even charge for it.... thank you so much
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November 2020 by Virginia Townsend
Holmes has an amazing store and impeccable customer service. It is nice to have a place where you can go to make such important purchases and have someone as sweet and knowledgeable as she is.There is an amazing selection of jewelry and if you dint see it she can make it. They are not pushy like every other jewelry store i have been in and they make you feel very comfortable.
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January 2020 by Ivette Welsher
My husband always buys jewelry from this store and the pieces are unique. Unfortunately, their customer service is terrible. Had a couple of watches and a ring for repair and thought why not to take it to them; well, what a mistake. I had to go back and forth a few times as what I requested was not right.They called me the first time saying it was ready, I went paid and went home trusting all was ok, once at home realized none of what I requested was done. Went back they said they will fix. Received a call, the person that calls on the phone does not talk but yells instead (I think she is extremely rude). Gave me wrong information over the phone, hung up on me, etc. At this point I do not want anything done, I just would like my money back and will take my business somewhere else. Advised my husband not to buy from this store anymore.
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November 2019 by F Ziadie
A+ service!!!Thank you Mirtha. You made my day!
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May 2019 by Gabriella V.
I rather wait in line at Pembroke Lakes mall or Pembroke gardens then come to this establishment. The lady that was working today was absolutely terrible. Her customer service was atrocious. She should be fired immediately. Another customer came in behind me and she brushed him off and he walked out. She lost 2 customers today. Never will I come back and I will tell everyone to do the same. Update : she was the owner. If that's how an owner treats their customers you're better off going to the swap shop. At least they're nicer.
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March 2019 by Ana Da Roza
Poor service. Owner leaves one person all day to run the store and she has not been trained. Left a jewelry for repair for one week and they had done nothing nor did the store clerk know anything about it. Not the place you want to entrust your jewelry.
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December 2018 by silvia kelly galmarini
A beautiful place with great people !!!!
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April 2018 by Gabriela Llop-Monllor
This jewelry store is truly great. I am so relieved that I found it! They have a wonderful, well-trained staff that pays close attention to detail and really gets to know the customers. I love their wide selection of jewelry; ranging from religious to fashion to PANDORA to high-end jewelry (including brand names). I come here for all my gifts and repairs because they truly have everything I need. I recommend this establishment to everyone!
