-
April 2024 by Enchanted Jewelz Empire LLC
They went above and beyond to help me find my part. Great service
-
November 2023 by itzHbeezy
concerning Jim’s auto parts employee Marquette Williams . I called Jim’s autos for a 2011. Chevy Cruze starter 1.4Later to realize that it’s the wrong part it was in fact a 2012 starter so I first called. To se if I can exchange today and the informed me tha it would be Monday but since this was a time sensitive matter it was very important to have that part October 10 2023 to fix my car soon return employee marqueta Williams told me to wait after a 15 min wait she calls her manager David and proceeds to paint a narrative that I brought back a different part trying to scam themI don’t under stand why they didn’t match the serial number on the part and ticket I don’t understand why I was being falsely accused of participating in a alleged scheme the employee lacked the empathy for the customer and I also feel discriminated against by Jim’s autos establishment I’ve been a customer here for five years and I’ve never experienced such degrading disrespect or to be spoken to with snarky remarks or telling me to lower my voice when it’s not raised in attempt to gas light me it’s very unprofessional and I don’t think that Marquita Willam’s is representing Jim’s auto brand and customer service please reach out to rectify this matter because to day I left the store with my dignity depleted and my pride affected my time wasted I would not recommend Jims Auto if you have a time sensitive matter and if you don’t have thick skin for the horrible customer service and FYI, if you try to get a refund and bring a part back, they will claim that you’re bringing them a different part than what they sold you so they don’t have to give you a refund horrible business horrible for the npw brand
-
September 2023 by SPACE BABY
Raymond was great ?
-
September 2023 by Angelo Cleveland
it was very good
-
August 2023 by Lady Zoe
The Black older man always seems to have an attitude about something talking about customers and acts like he doesn’t want to be at work every time I come in to the store VERY NASTY ATTITUDE DO NOT SPEND YOUR MONEY GO TO ADVANCE OR AUTO ZONE
-
June 2023 by Arnold Kennedy
Jim is the place to go for all your car needs, fast service
-
May 2023 by Phylesia Purpose
Jim is the place to go for all your car needs, fast service
-
December 2022 by Leo Delions Jr.
Great employees and decent prices.
-
December 2022 by Castro Salvador
The clerks are outstanding in customer attention
-
October 2022 by Cleveland Hall
Courteous, professional and fast..courtesy call was made ...I got my part when they said I would
-
September 2022 by King CoolC
GREATEST
-
September 2022 by Quanna Doe
Great prices
-
July 2022 by Erick Vidal
Never pick up the phone nasty customer service
-
June 2022 by Mill
Manager or maybe he is the owner is pleasant and very helpful but some of the employees need to work on customer service especially the dark skinned male that works the front.
-
May 2022 by CAR SERVICE UNLIMITED
Great customer service polite informed great parts at great prices.
