Internet Service Providers in Fort Lauderdale, FL

“Having a glitch with the Faststream network, we called the support line and they were very responsive and resolved the issues promptly and efficiently. Brian was very helpful. thank you.”

“We always use this T-Mobile location. Saturday my husband and I went in to get new Iphone 15's. Knoah helped up by describing the difference between the 14 and 15. It was close to closing time but he helped get our phone transfer started. He was very helpful, friendly and efficient as other customers came in late. Five star service from Knoah!”

“The service person Tyler was more than a technician today. He brought an honesty about himself which he shared and we had a human experience that doesn't happen enough in today's world. He's a young hardworking guy and a real person. My friend Al was here at the time and we both remarked to each other that thought after he left. My neighbor stopped by and immediately recognized him from another community even. Seems this fellow is all over the place working and people take notice. Oh and by the way he found the problem (a broken line in a super tight confined spot) and had it fixed in way less the time expected as I saw the difficulty in the line being originally installed at that location at my insistence.”

“We had a wonderful experience bringing our lines to T-Mobile and financing new iPhones, thanks to the exceptional service provided by Ms. Sasha. She was patient, kind, and made us feel comfortable making our decisions. Having had bad experiences elsewhere, where we were often led to make poor choices, we truly appreciate Sasha’s assistance. Her outstanding service is why we recommend visiting this store and specifically seeking her out. It’s important to share positive experiences just as much as the negative ones. Kudos to the entire team and their managers!”

“For nearly 20 years, it has been an absolute pleasure working with ABC Telecom. They have consistently been our go-to partner whenever we need something done right within their expertise. Their professionalism, expertise, and dedication to excellence are unmatched.
Thank you, Randy and the ABC team, for your support and outstanding service. We truly value our partnership and look forward to many more years of collaboration!”

“I went to this store on 6/15 and I was greeted by JOVHANY B. The store was busy and I asked him how long was the wait, he was honest and provided the answer quickly with lots of confidence behind it.
I want to say that he did an amazing job. His customer service was excellent. He knows what he is doing and provided me with all the answers. He even helped set up my Netflix account.
I am very big on customer because that is what I do and when someone can take the time with you and explain small details it goes along way.
I want to also shut out to the Manager I don't remember his name. You have an amazing Team. ?
Sometimes we over look great customer service when all it takes is just a simple. Thank you, I appreciate you.”

“Top notch. It can get busy in there but you’re never ignored/forgotten unlike every other mobile carrier I’ve come across,

I’m a new customer, I went in there twice to ask questions before making the leap from my carrier. When I decided to change carrier I went back to the store; very helpful, no cheesy upselling or bait n switches. They were happy to help me provision my new phone, watch & line. Polite, v knowledgeable and v professional.

A few weeks in I noticed my billing was off. Something went wrong during my initial account setup. Had to go back…..the service agent did some quick math and saw there was something potentially v wrong w my account. Rather than shrug me off, give lame excuses, he acknowledged the error and quite happily went and spoke to the manager. Mgr took over from there, he did some digging, discovered two issues like I was set up under the wrong code, called their Corp T-Mobile agent, everything was fixed. In and out within 40 mins.

Pretty incredible customer service.

Try doing that at @Xrinity or @Attt?…..exactly ; )”

“Tenneil is amazing! I love coming here to do business when she is here, Great customer service! You dont get service like this at other locations. Came in to pay my phone bill and because of her wonderful attitude ended up leaving with charger and headphones”

“After days of time consuming and frustrating website chats and telephone calls with T-Mobile representatives,,I did not receive the correct and consistent customer support properly complete device purchase orders, install/activate selected devices,and the corresponding service and protection plans for devices and services I had purchased or planning to purchase online.

As a final attempt to remain a customer, I contacted this T-Mobile store for an appointment.

Luckily, I had the lengthy onsite meeting with Carolina, a very friendly, experienced, and knowledgeable Customer service representative. She completed a thorough review of my account, the details of the above mentioned service situation, and the
JUMP program promotional offers available to me. With her assistance I received accurate promotional devices product and pricing, added items to my service and protection plans, and was assisted with the activation and the accessories installation for my new IPhone 15 and the IWatch. I am very pleased and grateful for Carolina excellent customer service and expertise. Please recognize Carolina's commitment to deliver superior customer service and for turning around a very negative customer experience into a positive one. customer service .
I will be happy to provide more feedback about my customer experience with this excellent customer service team member.”

“Sara, our Business Representative, stands out as exceptional, covering Fort Lauderdale we have business representatives from California to Florida. When it comes to business needs, there's no one better. She diligently addresses issues left by other Verizon Store reps undone, ensuring everything is in order. Not all reps match her caliber. I just had trade-in credits pending for seven months, neglected by another business rep who got the sale of 5 new lines and a new iphone 15. Sara not only resolved the issue but also ensured I received proper credits. What a mess it was.

My account had missing discounts and other discrepancies, but Sara promptly rectified them. Her professionalism, friendliness, and reliability make her irreplaceable. Whether I'm traveling or at home, I wouldn't trust anyone else with my business needs. Sara is simply the best.”

“I come to buy a prepaid modem. They serve in Spanish, which is very appreciated.

I was assisted by Sebastian, a kind and patient person, since I am having difficulties with my card payment.

Everything super clean. With tablets to keep the little ones entertained.

Totally recommended.”

“My contractor accidentally threw out my cable box when building a niche for my TV. My account manager Jaquelyn Concepcion was extremely helpful in promptly sending tech support to replace the cable box, and the best part, Hotwire did it out of the goodness of their heart for being a long-time customer in good standing”