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January 2024 by Tony B.
The store at Ft Lauderdale airport #1640 by Southwest B gate needs better customer service. The woman working in the store is rude, extremely slow and unhelpful. I had an issue at the self checkout and an extremely long line started forming due to her lack of response. When I asked for help, she told me to hold on. I waited for a very long period of time and had a flight to catch. She thought her time was more important than the customers trying to catch flights.
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November 2023 by John M.
Forced to use self checkout even though I was only customer in store and the cashier was standing at her register with no customers. She said if I'm using a card I need to use self checkout. Ridiculous. Self service should be optional. Prices are high enough to provide a little service.
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September 2023 by Google user
The clerk today at Hudson’s the store in front of the A5 gate working in the morning shift was very unfriendly when I bought a product.
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August 2023 by Mynika C.
I don't know why Hudson News has such poor reviews. And I also don't want/need to know. For what I went in for (a snickers lol because I needed chocolate and my flight is delayed) was enough for me! There are four self-checkout stations and I'm grateful for them because sometimes you just don't feel like interacting with a cashier. The cashier who was present, while directing people to the self-checkout was pleasant. So kudos to them for good customer service. Hudson News has all the things that a typical convenience store would- from books to medication to headphones to neck pillows, you name it. I'd return because at some point I'll need something.
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March 2023 by Robert S.
Hudson News has convenience stores (airport concession stores) in most major airports, so it's a known entity for frequent flyers. Actually the parent company of Hudson News, is the world's largest operator of airport newsstands.There are about 1,000 Hudson, Hudson News, Hudson Booksellers, cafes, specialty retail and duty-free shops in 87 airports and transportation terminals in the United States and Canada.They specialize in books, magazines, electronics, travel gadgets, snacks, prepared foods, candies, souvenirs and such. They have partnered with national brands like Disney, Brookstone and Sunglass Hut to sell their items in their stores with nice large displays. This particular store at Fort Lauderdale-Hollywood International airport is pretty large and well stocked. The lady behind the counter was busy chatting with a friend the whole time I was in the store, so I did not get a good feel about the customer service interaction.Here you can grab pretty much anything you might need or you might have forgotten before getting onboard.
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February 2023 by Clarissa K.
2-16-23Just a heads up if you are going to travel by aircraft you no longer can plan ahead for magazine and reading materials. They too are getting non existent in the drugstore and supermarkets. No one talks about this shortage which is occurring. Therefore you have to buy that stuff here. They have a superb selection. This visit I got a couple magazines one the last People for my educational material on what is truly happening in the world. The other a decorating book for Kitchens and Baths so I can plan ahead for my latest project. They have a tremendous selection of snacks and drinks but I refrained to indulge this trip.
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August 2022 by Tim C.
Please get your cashiers off the cellphones when the are making transactions with customers..Just rude and told me to hold on when I asked a question.lol
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April 2022 by Angela W.
I can't believe they sold us expired medications... I hope they check their shelves after seeing this review...
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September 2021 by Danielle S.
Probably the best curated airport bookstore I have ever been in (and I have been in a lot). Small but carefully selected. Books I love are next to books that, when I skimmed them, I will likely love too. I spent an hour in the corner where they have "biography" and "fiction". Very well done!
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August 2021 by Allen H.
If you're going to cut staff and out machines in make sure they work. Go check Publix, Safeway, hEB and number of self serve checks to see what you should be installing. Your check out pint is overly complicated and the past 3 times olive used it hasn't worked always asking for a worker to come assist. You've cut your staff to the bone to the pint where there's no one to come. Your overly inflated prices should come with less a regular experience
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May 2021 by Carlos A.
It was super packed, with over 15 customers in line when I arrived, and only one employee at the counter. She was rushing the best she could, and still managed to be super nice and polite. So a 5 for her, but 1 star for the manager who thought it was appropriate to have her working alone.
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March 2018 by Eric S
This store offers a great variety of books and magazines. They also sell electronics, and snacks and drinks . The store is very clean and is kept well stocked. If you are rebelling through FLL Terminal 2, I recommend you stop here and get yourself some reading material for your flight. This store will not disappoint you.
