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October 2021 by Franklin Diaz
I must say that the staff there are true professionals. I was involved in a fender bender and Steve took excellent care of my needs. Kept me abreast of everything that was happening with my claim.Steve thank you for getting my vehicle on the road as fast as you and your team did!!!
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December 2020 by Luz De Armas
They try to sell to my friend a car that has water damage and was not reported ! She is a recent COVID widow and they took advantage ! Now the do not want to reembolse the money downTerrible in this time that things like that will happens ?
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October 2020 by Marc Walther
Karen Jimenez is my terrific Service Advisor. She is always so helpful and has a nice smile. She enjoys her job and she is a credit to your company. 5 stars all the way. In addition, I enjoy speaking with Assistant Service Manager, Marc Nichols. He is a great guy and makes me appreciate coming from Pompano Beach for service. It’s always nice speaking with him. The whole staff at Lauderdale BMW is great. Carlos, from the Genius Bar stopped by and said hi. Always helpful. I enjoyed my service and they did a great job. So, all good and they are real Pros at Lauderdale BMW. Thank you!
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October 2020 by Lavinia Cohen
Kelly Mcneill at Holman Auto service is a real GENIUS!! She is incredibly helpful and so knowledgeable. Others told me that Samsung cells couldn't mirror my 530 but she made it happen. She was a pleasure to deal with it, scheduled my Encore appointment, introduced me to my service advisor and made the experience flawless. Thank you!!
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June 2019 by Russell Gregory
Same as all other car dealers
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April 2019 by Jeeca Cabral
Received great service from Shawn from start to finish. Very professional and friendly. Would definitely recommend anyone to them for repairs. He was able to get it done same day for me and even finished earlier than expected since I have a family emergency I have to leave the state for. Thanks Shawn.
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March 2019 by Alex Nudel
They have a great script on customer service but the BMW service is the worst.
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May 2018 by geraldo lugo
Great place to buy a car
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March 2018 by Ray Miller
No better place to buy a car. Period.
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December 2017 by Herb Kornblau
My daughter bought an extended warranty for over $2,000 at a Holman dealership that they eventually sold. Even while it was still open they refused to give us the information that we needed to file a claim when something went wrong. She needed to have the car towed and to have repair work done a couple of months ago but because we didn't have a policy number or any way of identifying we ended up having to pay about $500 for repairs and about $60 for towing. I called their headquarters in Fort Lauderdale to get the info we needed to collect on that repair and for future problems that might occur. I kept speaking to people that couldn't help us and still don't have a policy number or a card to show when we need it. That is after buying 6 or 7 cars from that dealership. They don't care at all about the situation and I won't think about any of their locations next time we need a car. We are out that money and will be forced to spend more in the future for possible repairs.
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November 2016 by Miller Hugh
I thought it was interesting to find out that the Lincoln dealer in Pompano thinks that a 2014 BMW M235i that cost $52,000 new April 30 2014 is now (11/3/2016) worth only $27,000. With only 14,000 miles. So much for the value of the BMW brand -- and Lincoln - Pompano is a Holman-owned dealership!
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February 2015 by Jessica Palacios
As someone who works at a power sports dealership, I have a high level of expectations when it comes to customer service and common courtesy. After contacting a few dealers in the area looking for more information on purchasing a Honda Civic, I was finally helped by Chris Damico. He was able to answer all of my questions and followed up with me quickly and efficiently with all the information I requested. I offered a more than fair price. The whole process was pleasant and I would recommend Chris and Holman automotive group to anyone looking to deal with true professionals.
