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December 2023 by Gail Dodgen
Had our Jeep set up to tow. Luie and team did a great job. We really appreciated the time he spent going over the process of setting up the tow. Very thorough and patient!! We highly recommend them.
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November 2023 by Max Cohen
Luie had me in and out within 20 minutes for an assembly install on my truck. No one else in the broward area had the part, he did. Knowledgeable and friendly. Highly recommend.
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May 2023 by Ralph D.
They say your item is back ordered and keep your money. Now you have to dispute with your credit card company. If you buy here expect the same . Seems like everyone has the same experience. This guy should not be allowed to accept credit card payments.
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May 2023 by Anthony Park
Installed Hitch for my Kia Sorento today!!Fast appointment, excellent customer service, great professionalism, flawless and phenomenal job on the hitch… I can go on with this list all day. I got lucky since I had two guys working for my vehicle but even so, 30 min of hitch installation is astonishing! I got my hitch from U-haul and glad I came here instead of U-haul to install it cause the cost, the timing, the service.. everything was waaaaaay better than U-haul itself. I think this place is the best in town to install your hitch.Thank you HITCHSHOP!! Highly, highly recommend this place.
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April 2023 by Brandon Tobias
Huge thank you for all the guys and their hard work, helping me find the right parts and get it in! Looks fantastic
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March 2023 by Tirzah Blackstone
I called last week to schedule an appointment to get a hitch installed for the following week but they said they don’t usually schedule appointments in advance and to call closer to the date of when I was able to bring the car in. They assured me they don’t usually book up and it wouldn’t be a problem at all. (For context I couldn’t bring the car in right away as it was in the shop for a not a fault accident). Today I called as I just found out the car is done and I wanted to bring the car in either tomorrow, Saturday, Sunday or Monday… turns out now they are all booked up and I’m left scrambling as I am moving out of state on Tuesday.Seems like a very poor way to run a business… not impressed at all.
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January 2023 by Mark F.
These guys know what they are doing, don't chance going to another shop. I did my research after flying into Miami, had hitch and wiring installed and towed 1,300 miles over the next two days without any issues or concerns. Highly recommend! Thank you.
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January 2023 by M W
Not one negative thing can I say about this place, they are the Best and thank god I found them. I drove from palm beach county to go to them and saved a ton of money and most importantly got a top rate job. Their attention to detail on the installation of the Stay and Play brake system and the Night Hawk tow system and tow plates on our Jeep and Rv was outstanding. So many places slop things in and cut without concern but not these guys. La Mesa and Gander were about a $1000 more. All the work I had done at La Mesa was a Disaster. Funny part is La Mesa asked me to write a 5 star review so the salesman could get a $100 bonus and these guys never even asked. There is a reason these guys have such an amazing reputation and reviews.
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January 2023 by John & Lisa Tasse
Keith & staff are the best! Our Tow Jeep for our RV had problems with the Braking system and they were able to diagnose, fix the valve and add a trickle charger for the Jeep battery for long trips. Thank you for excellent & quality service!
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January 2023 by Matt Andalman
I am in the business of doing good business and on the rare occasion I am fortunate enough to meet someone else with a similar work ethic, I must give props!!! Louie is that guy! My wife and I brought our Ford Explorer to the Hitch Shop to prep it for our new travel trailer and were quoted the competitive price for parts and labor of just north of $500 (I do my research), thinking he would have to run new wire for the brake assist and 7 pin harness. Excited to begin our new RV adventures, we gave a $250 deposit for the parts and dropped the explorer off for the day to get it installed. Once Louie realized the vehicle was prewired and the labor would be significantly less he only charged me $40 dollars, knowing full well that I had no idea what it would take. When I find a business that is fair, with that level of integrity... I need not look further. Louie, any service you offer that I may need, you have earned my business for as long as you are in that business. And anybody that reads this would be making a mistake if they took theirs's anywhere else! Thank you, again for treating us as you would want to be treated yourself! We feel safe starting our new adventures knowing you have our backs! HITCHSHOPS RULES!!!!
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January 2023 by Samuel Marcadis
Luie took care of me today on a hitch install. I ordered online and brought it in (i was being picky about specs), he quoted me two hours, i waited in their waiting room, they let me use their wifi :). Luie had a cancelation this AM so he jumped in and helped the mechanic on my car, got me out of there in half the time. Friendly honest guys and quality work, highly recommend.
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January 2023 by Benjamin-Michael Antipuna
You MUST go see Louie for all of your hitch and towing needs. I mistakenly went to UHaul and it was a disaster. Louie fixed the issues at an honest price and clearly explained what needed to be done.
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January 2023 by Michael Chirinolyfestyle
Luie and the team were awesome today 7/20/2022 I called last week placed the order for my fifth wheel, paid deposit and got an appointment for today at 9 am. At 9:15 I received a call because I was late! I arrived at 9:40 my fifth wheel was installed with a brand new custom liner to protect my bed and everything looks great! #blessed #chirinolyfestyle #ifaja #lyfevision
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January 2023 by Junkmail Gmail
Went to the dealer for a quote for a hitch and wiring, was quoted 6 hours of work and a total of $2000 for parts and labour, told them to go fly a kite. Called a couple of places on a Saturday after some online search, only place that answered the phone right away was the Hitchshops. Was quoted about $750 for parts and 3 1/2 hours of labour for same thing the dealer was quoting $2000. Gave a deposit, a few days later the parts arrived, dropped off the car on the agreed day, went back a couple of hours later, all done for a fraction of the dealer's price. Great service, fair price, quick well done job. Loui is the man.
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December 2022 by Enal R.
Took order took money no intention of delivering productGave delivery date, I relied on itI had to contact them only to be told they haven't had the profuct for monthsSo why is it still on the website and why are you taking orders for it
