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February 2024 by Michael Miller
every time I have been to this location I have had nothing but extremely good and comprehensive customer service. Teresa and Dawn are both more than willing to help, able to manage the longest of lines and the rudest of customers. They still do it with a smile and with flare. I would recommend this location to anyone who wants a good print service job either larger small or even a quick copy to be made. They’re always willing to help and always make it a pleasurable experience. I look forward to seeing them every week as I’m a schoolteacher by and needing copies is just a part of the job. thankfully they make it a not so bad part of the job.
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February 2024 by Ashley King
I highly recommend this FedEx, they are very busy given the location they are in but the staff is the best! Especially , Joe, Patrick & Teresa they are so friendly, customer service is A+ and they always get any printing job I need well done!!
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February 2024 by Pedro Julio
Teresa was really rude, looks like she needs to take some customer service training again
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February 2024 by Jessica Lodispoto
I can not thank this team enough for saving my butt when I had to do a presentation for a workshop. They jumped right on getting everything printed for me even when I had to add additional things on and was on a time crunch This is not the first time this team has helped me out. Every time I go in they are always taking the time to talk with customers and making sure that if people need help they are there to support. Kuddos to this team! Thanks again for saving the day
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December 2023 by Steven Fender
Generally friendly people and short lines, but staff extremely officious and difficult. Fed Ex calls and says they left my package there, but 300 N Federal won’t release because address was old office and not on my ID. Fed Ex did not give me a tracking number. So despite name being the same with package sitting there, they won’t release it unless I call the sender to make arrangements but won’t give me the sender. Lol. They call me once a week to pick up but won’t give me the tracking number. So it continues to sit and they continue to call me. That is the staff insanity at this place.
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December 2023 by Daniel Marine
Worst costumer service and most expensive printing place ever. I accidentally forgot a flash drive after printing some posters needed for a presentation on their self service printers. Called that same day, asked them if it was there which they confirmed and then proceded to ask if it could be saved and would pick it up. They agreed. A week later they say that they sent it to their recycling facility. This was after waiting for about 30 min in line in an empty storeAnd 70$ for 36x48 is absolute robbery by the way.
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December 2023 by Alexia Ferro
This place is like hell, all the employees are like hunting flies and don't pay attention to the customers. It's Saturday 11am and it took me 55 minutes to get Joe to print two cards for me.
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December 2023 by Jess Barnett
I came in to make a simple return and the store manager Jeff helped me. I believe that's the name I saw. He was friendly and helpful and I was on my way. That's all you can ask for in today's world! Friendly and efficient customer service! It made enough difference that I took the time to write this review! Thank you Jeff!
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October 2023 by Nuclear Engineer
Shipped a package priority overnight from this location, paid using credit card. Fedex failed to deliver the package. Attempted to claim a refund, but Fedex website has no option for this. Called Fedex, was told Fedex won't process refund via telephone. Asked what to do, was told there are no options to claim a refund despite Fedex on time money back guarantee.Giant corporations so big they don't care if they break the promises they make.
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October 2023 by Angeline Celestin
Ehh overall experience was less than pleasing. The employee, Patrick may need more training with his customer service skills. Honestly It was difficult to exchange with him in a sense of comprehension due to his lack of professional mannerisms.
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October 2023 by Tony Rienzi
Exceptional Customer Service at FedEx Fort Lauderdale!I recently visited FedEx in Fort Lauderdale and was blown away by the exceptional customer service provided by Tim. From the moment I walked in, Tim greeted me with a warm smile and offered expert assistance. He was knowledgeable, attentive, and went above and beyond to make my visit efficient and hassle-free. Tim's dedication to customer satisfaction is commendable, and I highly recommend FedEx Fort Lauderdale for their outstanding service. Thank you, Tim, for delivering excellence!Sincerely,Tony
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August 2023 by Sami Maghrabi
This comment is about fedex customer service number 1800 gofedex.I Am sick of talking to an automated system and everyone i know does not want that.No one calls to speak with an AI that cant understand half the words people say.
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July 2023 by Miami Body Cast
The manager Tim at this store was super helpful and in my opinion the best I’m the area. He took pride in our print order and made sure we were satisfied. He also promoted Angie on the other federal highway store and she is amazing as well. I’ve dealt with a lot of print shops and I will be returning to these two regularly. Thanks
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June 2023 by Jacob Hillman
Unable to ship a box, isn’t that what fedex does? Not helpful staff at all, do not recommend this location
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May 2023 by Christopher Flores
The employees went above and beyond even asked of their own pocket in order to help ship my package.
