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February 2024 by Lar C.
After a seriously awful experience with another Fort Lauderdale Enterprise location (Seabreeze Blvd) that led to a failure to obtain a rental car, I need to sing praises for Tyriek and Alex at this location (E Sunrise Blvd). During check-in, Tyriek was super courteous and professional. And during drop-off Alex was very kind and efficient throughout the process. Renting a car is one of my least favorite activities (right up there with having a cavity filled or going to church), but overall would totally recommend this Enterprise location!
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February 2024 by Eric Bedoucha
I’m not sure that i have experienced such a service for such a long time anywhere yet !!keep it up you are setting a standard that we all need , the humanity need folks like you …
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January 2024 by Jimmy Santes
Very good service
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January 2024 by Jose Euceda
Excellent customer service, I am very satisfied.
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January 2024 by Marisa Ammaturo
Great staff and service. Deja was amazing and very helpful
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January 2024 by Miguel Aleman
Easy process to reserve a car online. When picking up the car, Bianca helped me and was very friendly and knowledgeable of my questions. I was also very glad Enterprise now allows you to pay with a debit card instead of having to go through all the verification process like before. I haven’t rented a car in a while but this process made it easier to rent the vehicle. When returning the car, Bianca was also very nice and friendly and made the return process seamless.
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January 2024 by Ed Marino
We rented for the first time away from the airport and the experience was very good. We had to wait about 20 minutes to pick up the car so that was inconvenient (reserved in advance so should have been ready).
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January 2024 by Sharon Rohmer
Awesome! Employees were great! I appreciate their promptness! Thank you!
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January 2024 by Lady A
Car was nice. Reserved car for 730am, pulled out of parking lot at 817am resulting in me missing my appointment. Also this particular location seemed to want much more information than previous Enterprises. For instance, my policy number for insurance. I rented a full size pickup brand new and didn't need my policy number. Also wanted address of vacation rental?? We weren't even staying in the area as my appointment was on the other side of the state! Happy with the car. Disappointing I had to reschedule my appointment on Enterprises account of not having the vehicle ready.
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January 2024 by LouLou Clark
I've been a regular with Enterprise for sometime now, and find their service is always friendly and staff a pleasure. I recently rented out of BWI airport, and upon initial entry the staff were lively, fun and had me out in the carpark in a moment with a choice of two cars.Unfortunately the car I chose had a tobacco smell initially and I thought perhaps the cleaner had been a smoker or something, but after driving it for a day, I had a constant headache from the smell, which no amount or air-conditioning or ventilation seemed to get rid of.I would have thought someone in the cleaning department could have picked up on this, and deoderised or ventilated the car sufficiently prior to the next rental.
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January 2024 by David Salomon
Good people good service! No issues
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January 2024 by McKenna H.
This place saved the day for us!! We initially had a reservation with "Payless".... don't let the name fool you, it was triple the price they told us, plus ridiculous toll fees and outrageous insurance. We cancelled that reservation, took an Uber to this enterprise and got a car right away. It all worked out, as we got to drive a 2023 convertible mustang, which was the highlight of our trip!!! Returning the car was just as great, if not better- It took all of 5 minutes to return, PLUS "Ty" drove us back to our air bnb. He was very professional and polite and we can't thank him and the entire team enough!
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December 2023 by Cadet D.
I arrived November 28th to rent a vehicle. My reservation was for a BMW or Audi. I have a corporate discount on the account. I've only been asked one another time to provide proof of my affiliation and did so at another location. There needs to be something on the account to show it because I'm not going to travel with paperwork to satisfy someone's distrust because I don't look like my career. After 30-40 minutes of the manager trying to contact the POC. He comes out and says we will honor the rate. I walk outside to a white ford explorer. The young lady told me they can't honor the rate for the original vehicles. The manager could've told me that from jump instead of wasting my time and money because I ubered from FLL and back to get another rental. Definitely not returning to this location and would advise other people not to either.
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November 2023 by Gary K
I rented a Tahoe to drive from Fort Lauderdale to Philadelphia. When we got there, they were very backed up and behind due to the hurricane flooding. They put us in a Tahoe that ended up breaking down on us. Then they gave us the runaround for a couple days. Then they gave us a car that was smaller than the size that we paid for. That car that we got was not safe to operate. The wheels were shaking when we were going 40 mph. Now I’m currently trying to figure out a way to get another and everyone is just giving us the runaround. They put my family in harms way and we will be taking legal action.In Addition. They contacted me afterWriting this review to try to “accommodate” me. They are still giving us the run around.You guys are a joke. You put my kids safety in jeopardy twice in one week. Affected our holidays with our family. And they have yet to bring us a new vehicle !!!!!!I promise you when I get back from my trip I will be coming In person. And every single one of you that had something to do with putting my kids life endanger will feel my wrath!!!!! Mark my words !!!!!!!!!!!!
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November 2023 by Michael Mio
I worked with this enterprise location two times while my car was in the collision center. Each time, my experience got better and better. They provided transportation from the repair shop to their facility. They were very accommodating each time. Titus C. went above and beyond to make my experience extremely pleasant and get me in a car i wanted. I highly recommend this location. A++++