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November 2023 by Keith H
Staff did a great job of servicing my car and getting it back to me quickly. The waiting area is very clean and well maintained.Services: Steering & suspension repair
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November 2023 by Kirra Soler
The staff at Empire is top notch! Tom and Sara are wonderful to work with and very professional. We will be recommending their services to all of our friends and family. Empire has customers for life now.Services: General repairs & maintenance
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November 2023 by Lisa Smith
Very attentive! Easy booking of appointment and Sara is amazing!! She checks you in when you arrive and gets the manager to if special requests are needed - love her and will definitely come backServices: Tires
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October 2023 by George Rivera
Those guys and gals over at empire are true professionals. I've gotten 3 of my vehicles serviced there, and plan to use them for the rest of my fleet. I have a few pick up trucks for work, and Empire helps keep my bread buttered. Oh and BTW turn around time, right on time. Want good reliable service at a great (negotiable) price? Look no further.We all know to find good honest service in this field, is a rare almost non existent thing. I found my guy, I'm willing to share him, ask for Tom he'll take care of you
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October 2023 by Kari K
Amazing! I usually use my mechanic but I couldn’t this time for an oil change! It was a Friday and they took care of me immediately. Sara was very down to earth and easy to talk to. I was two children in tow and never once felt judged. There were snacks and cold drinks. Fair price really nice staff! Thank you!!!!!Service: Oil change
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October 2023 by d mcgrath
Absolutely Amazing Quality of Service!!!Tom, Doug, and Billy are The Best of the Best of the Best Mechanics and all are 1,000,000% the most HONEST Business People I have Ever met!!I STRONGLY RECOMMEND this Business.I went back a few months later, and had the front end suspension and a/c blend-door replaced.EXCELLENT WORK as usual!!Thanks Empire!!
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September 2023 by Curt Lindbert
This is one of the cleanest auto place I’ve ever had to wait in. They have complimentary drinks and the area is clean and well stocked . The men running the place are very friendly and honest . I am making them my go to auto place . If your reading this I hope you make them your auto place. Thank you ! And you should get 20 stars
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September 2023 by Christopher DeGance
Great service and honest pricing. I highly recommend this repair shop. I've been taking my cars there for several years now and I've always been treated well.
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August 2023 by Lianna Louis
The mechanics at this place are either incompetent or lazy! Went here to get my first oil change and a couple days later oil is leaking all in my driveway! Completely unacceptable! This could have damaged my engine! They also tried to charge me over $500 to change my brake pads and rotors which I declined. I went to another mechanic and I was charged only $175 and he also fixed the oil leak free of charge! If you want an oil change or any other service go elsewhere, all these people want is your money! My mom also went here to get her car fixed and was charged over $1200 and now it can't even drive! That should tell you all you need to know about this place!
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August 2023 by Jeff Moeller
I picked up a nail on I95 and the tire was slowly losing air. No way I could make it another hour with that leak, so I pulled into the nearby Empire shop. These guys are the best! I explained my situation and they said they’d do their best to get me back on the road. In spite of the shop being very busy, they got my car in and out in 30 minutes. Thank you so much!Service: Tires
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August 2023 by Steve Singer
Doug solved A/C problem on daughters car that 2 other shops couldn’t.Waiting room very comfortable, car ready when promised, price as estimated.Cannot give higher praise and recommendation to empire.
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July 2023 by Alexandra Marra
Very positive review for empire auto! I was getting over quoted and misdiagnosed by another shop, but empire auto brought my car in, diagnosed it, and showed me in person what my car actually needed and gave me a very reasonable quote. Tom was a huge help and got me in and out of the shop in no time.Service: Steering & suspension repair
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June 2023 by Winnie J
All the positive reviews are actually pretty accurate. The first time I came here is when I was referred from a leader from mg church. The staff is friendly and accommodating. The office is pristine. I was able to work remotely and use their Wi-Fi. One thing that really stood out to me was the positive attitude of ALL the employees and staff. It’s honestly a good working environment and staff( mechanics) look happy to be there. That is always a plus for me. Empire is an honest shop which is hard to come by. I’ve been scammed by so many mechanics that either don’t complete the work entirely. What I appreciated the most is how honest, kind and positive everyone was. The prices are honestly fair. You truly get what you pay for and the work actually gets done. I left with a piece of mind. Empire has a lifelong customer now ?
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June 2023 by Julie LaMontagne
Today was my first time using Empire auto. I had an appointment and they took my car on time and it was ready within an hour (earlier than expected). I was so impressed when I went to check out and the manager informed me that he applied a discount coupon they had going on to my bill. When does this happen??Prompt, courteous, knowledgeable and clean facility. I will definitely be back.Service: Auto maintenance
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May 2023 by Troy Olsen
I always take my vehicles to empire auto care. Tom the manager always fits me in. The mechanics know what they are doing. I have had a transmission replaced there and brakes and radiator. It is always fixed the first time and I have never had a problem. Also I always get a fair price. I highly recommend this shop!!!Service: Auto brake repair
