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May 2024 by Tayron Lopez
Honest mechanics and fair pricing.
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May 2024 by Bernadette Czaplicki
DO NOT BRING YOUR CAR TO THIS SHOP!!!! I met the owner he used to come into the restaurant I worked at. I was going through a lot in my life at the time very unhappy with my job. Single mom struggling to make enough to pay my bill's ,My car was past due for an oil change and I had recently lost someone from cancer as well as me caring for my father who has cancer. If that wasn’t enough I had undiagnosed health issues for 2 years come to find out I was living in a house with black mold my son and I went and stayed w/ family , sadly I had to leave my 2 dogs I had 7 years behind in the mold w/ the owner that I was renting rooms from. Henry who was my customer seen me upset crying to a coworker one night he told me to bring my car in and he would help me with my oil change sometime in October 2024 thats we’re our relationship changed from a customer/waitress to what I thought a friendship he started sending me daily prayers, and offered to lend me money before Christmas which he did and I paid back. Fast forward to now in the beginning of January my check engine light and my car went into limp mode I slowly drove it to advanced had it put on computer it came back saying transmission E solenoid. So who do I call Good old Henry who tells me to bring it to the shop by now Im no longer working @ the restaurant my plan was to do Uber until I found another job which he knew all of this. Thankfully I was able to use my fathers car in the meantime because he can not drive anymore. A week after my car is dropped off. I still hear nothing from the shop about my car a diagnosis anything I’m having to call Henry who just told me he has more checks to run. More time passes still not hearing anything having to contact him still don’t have a diagnosis long story short he had my car for about a month and a half. I stopped by the shop several times it was parked all the way in the back of the lot. One day I go to get somethings out of it still in back lot key was in it I started it check engine light still on told me he was trying to find the cheapest route to fix it without having to open unit , being that I had other means of transportation I just figured he was doing it on the side to save me money. Meanwhile, I’m getting further and further behind in my payments at this time I am behind two payments I only owe $1160 on my car Still nothing has been done to my car and I’m being told it’s a problem in the wiring harness at this point I just wanted my car back so I told him I was probably just gonna come pick it up and give it back to the bank, in all actuality my plan was to take it to another shop. I knew it was something small like a sensor issue it was a 2018 Hyundai ELANTRA. I didn’t want to cause friction by telling him I was taking it elsewhere. His response to me was since you are behind on your payments. I’ll do you a favor. I’ll put a lien on it so the bank has to come and pay me to get the vehicle out and I will give you the money to help get you on your feet, it’s fraud it’s wrong, I was desperate the house where I left my dogs. The owner passed away suddenly Feb 9th now I’m with having to get my own place that will allow 2 pitbulls ……… I agreed he has helped me so far at this point I never thought he would do me wrong. One day I go down to take my dogs out and collect my mail and notice there’s a letter from the bank saying they have possession of my vehicle. I called the bank they paid $5700 to the mechanic to pick up my vehicle. He never called to tell me my car was picked up I go by the shop he’s telling me he has cancer something with his blood cells my dad has blood cancer so I asked what kind he could not answer, Now I know he’s lying. He told me he had to call lien company and would call me the following day, that week I text him several times no response I go by the shop 1 day at closing time His worker tells me he never showed up. He’s in the hospital. I park around the corner to see him. Pull up five minutes later, he actually took me on a high-speed chase and ran from me. I couldn’t believe it.
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April 2024 by Chad Zani
I have been bringing all my cars here ever since the team at GExhaust told me to come here. Henry and Keith are the type of people that don’t stop until it’s right and they know what they are doing - these are all the cars he has worked on for me!
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April 2024 by Alex
Downtown total car care did exactly as their name says.
I was recommended to them from SoFlo Jeeps, they said that this shop is the best in the area. I brought my 2010 wrangler unlimited in which needed a lot of work, new engine, full service, front end, suspension, rust removal. The owner and mechanics are very wise, experienced, knowledgable and skilled. They were direct and to the point on what my car needed also helped me out with my budget and didnt pressure me. Once the work was done, I was amazed, they even went above & beyond to fix some extra things.
- Just listen to them with full attention, dont argue if you dont know what youre talking about, be cool, and most importantly be patient and respectful, these guys will take care of your car if you give them a good amount of time and follow up with them appropriately.
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March 2024 by MaryFaith McConville
The service I received was phenomenal and the price was excellent. The way Keith assessed and explained what was needed for my car showed me the depth of his knowledge and expertise. How he broke down the pricing and prioritization of the repairs showed me his trustworthiness and how much he cares for the safety and satisfaction of his customers. I highly recommend Downtown Auto Repair!
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February 2024 by Francesca T
Best place to have your Jeep Wrangler repaired!
Keith totally knows Wranglers not to mention he is super nice to deal with.
After dealing with unprofessional and attitude ridden Jeep dealer mechanics this will be now on my go to place for anything Wrangler.
Highly recommended!!
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February 2024 by Lynn Jemlich
When the wheels were stolen off my car, Downtown came out with 3 men and spent an hour trying to get my car on the flat bed tow truck without damaging the body or scratching the paint. They did a phenomenal job!
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February 2024 by Nayeli Abreu
Great service, reasonable prices!
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January 2024 by wendy mccoy
Fixed my car within 1 hour. Very cheap too! Definitely recommend!
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January 2024 by Bridget Lalonde
THIS IS THE SHOP YOU WANT. Trusted, informative, friendly, extremely knowledgeable. Henry and his crew know what they are doing and have been doing this a very long time. I have a 2019 MOAB wrangler and everyone knows jeeps are always work because they are so customizable. These guys take great care of her and find joy in it as well.
I HIGHLY RECOMMEND THIS SHOP for all of your cat care needs including paint.
I will be sending my people here ?
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December 2023 by Einav maya Udi
The worst place to go. Scammers liars and rude.
They held my van for a week never told me what the issue and how much it will cost. Then he call me to come pick it up and the bill is 1250$ on a car that cost me 2000$.
He start screaming at me that he will take the car a part and he will keep it. I had to call the police.
He was treating me that I have to leave and can't take my car.
Horrible Horrible place.
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November 2023 by Joseph Pellicane
LOVE THE BOYS THERE.. ALWAYS ON POINT AND AVAILABLE WHEN I NEED THEM!!!
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November 2023 by Robert Battiste
Does exceptional work and I got more than I expected
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November 2023 by Alexander B
Fast, professional service. I'm fully satisfied ?
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October 2023 by PrettyTulip 2
Very good place, no complaints!
