-
January 2024 by Rachael Russell
Beware you can’t return or exchange anything never heard of any store doing that
-
October 2023 by Tiffany D.
Sade your money, time & stress by NOT SUPPORTING this establishment. You will be thankful you read this review in advance. Poor customer service & lack of respect.
-
October 2023 by Ashley A.
This is the WORST beauty supply store in South Florida. The Indian man at the front was absolutely rude when I was trying to purchase hair for my daughter. They made me split the payments into two rather than one. Once I was walking out the store I heard him call me out of my name.
-
October 2023 by Jellyrolls W.
I had a disappointing experience at Diamond Beauty Supply. The staff seemed inexperienced, and they sold my husband poor-quality hair, despite his lack of knowledge about it. When we asked for a refund, they refused. It was frustrating dealing with such an unhelpful customer service They also sell a lot of low quality hair and beauty productst make sure you double check the air quality and make sure is exactly what you want because if you change your mind, they don't get refunds or exchanges. You have to keep it even if you haven't opened the product or packaging. after going back and looking at the other reviews, I had to edit mine. There are also 4 to 5 other review saying something similar to what I just created ladies we have to stop supporting people who don't appreciate us. We spend way too much money on our hair and beauty products to be disrespected by this man.!!!! stop supporting him now
-
August 2023 by Blair Bastian
Very nice people with a big variety ! ♥️
-
July 2023 by Crystal C
HORRIBLE customer service. My 2 children and I visited the store today to purchase 2 hair bonnets, lip gloss, and shampoo. As soon as we entered the store, we were followed and ironically we were only at the front of the store. When I asked the lady attendant which aisle is designated for shampoo, she proceeded to tell me, "You don't listen! I tried to tell you earlier but you do not listen." That statement of judgment regarding my character was rude. It appears she interjected herself into a discussion I was having with my son about if we need shampoo and therefore I did not hear her direction (which she gave from behind the counter). I have no idea where the disconnect between polite and courteous customer lies with the store owners...but I can not give my financial support to a business that talks so disrespectful to patrons. Maybe this is acceptable for this community but not where I am from. We kindly took our business to Target and had a wonderful experience. Respectfully.
-
March 2023 by Sherlanda Michel
The first time in the store today, I went there to get a mousse because I am a hairstylist. My husband and I got followed around the whole store. Thanks, but no thank you, I will not be giving my money there at all. For us to get to get portrayed as some thief like we didn't work hard for our money, I will definitely not be stepping my foot there you guys should be ashamed. I’ll take my HARD WORKING money somewhere else.
-
March 2023 by Will Smith
Bad customer services. Changes pricing at any time. Then tells you he can do whatever at his store. I ADVICE NO ONE SHOP THERE AND MAKE THEM LOSE BUSINESS. For their rude behavior and price changing. BEWARE
-
February 2023 by Michelle Hamilton
Beware of this store…. THEY DO NOT PUT PRICES ON ANY OF THEIR MERCHANDISE. they give everyone a completely different price, if you ask the owner or his wife why there isn’t a price on the merchandise. He will get VERY UPSET(scary upset) and kick you out. The customer service is bad. And the HAIR!!!! Is VERY POOR quality/ ( this is visible)LADIES ( and gentlemen) if have the ability. Please! just go to a beauty exchange, elegant beauty, diamond girl, classy girl or if you live in the area and have to pick up something quick try the beauty store on Andrews and Oakland that’s in the plaza next to rainbow and Publix.at least then you won’t have to deal with the price gouging, terrible customer service, poor quality, and pressure to by more and get out
-
November 2022 by Jessica Manning
I've been shopping with this man and his store for over 5years. I have my husband go get a certain type of hair for me and baboo tells my husband that he only has 1 type of afro kinky hair which my husband shows me on the video phone. Baboo had a nasty attitude and proceeds to tells my husband that he has no other hair. So I personally call him and he tells me that he told my husband that he's got a shipment coming which is a lie. He never said anything about a shipment. So I confronted him and cussed him out and he hangs up on me and I call back to let him know I will be writing a nasty review about him and I hung up. This baboo man so petty he calls back with a recording of myself ???? like what was that supposed to do? Scare me? ???? He has shown his true colors. I will never shop with him ever again and I will make sure my deaf mom will never shop with him again.
-
November 2022 by Brianna Walker
i absolutely loved it here!! owners were so polite & had beautiful souls!
-
October 2022 by Ashley Ramsey
My mother and I have been shopping with Babu since I was in high school. I am now 32 years old. Over a decade of visiting his store! I try to come in to visit and purchase something every time I’m in town. Super friendly and professional! I wouldn’t go to any other hair store when visiting South FL! He’s like family at this point!Thanks for all the laughs and the great customer service over the years Babu!
-
October 2022 by Crystal Sapp Myers
These people are prejudice, my kids were picking up bracelets and I’m going to pay for them, but boo or whatever his name is snatches them from my kids, and his wife rolled her eyes at my kids. They need to move and learn what customer service is.
-
September 2022 by Ayia Foxe
This is a family owned beauty supply run by an extremely kind and knowledgeable man, you can show him any style you are looking for and he can locate it for you! Diamond beauty supply has such a large variety and selection to choose from especially for new and trendy lace wigs.
-
September 2022 by Carol R.
The gentleman that helped me went out of his way. Had a great attitude working with me to find what I needed
