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August 2024 by Rachel
Luis Salas went above and beyond for us in having our back with our home insurance policy through Citizens. He fought for us and submitted everything he could until they finally approved us for what we needed! He has a great attitude and I highly recommend him!
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August 2024 by Lisbeth Cardona
Juan Camilo was excellent. He takes the time to understand each client's unique needs. He gave us personalized attention making sure we covered all the information, explaining liability, collision, and comprehensive coverage. His experience helps clients make informed decisions. Thank you for the wonderful service. I highly recommend him.
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July 2024 by Jennifer Langone
Luis reached out to me to give me a quote & the quote was about 30.00 less a month!! So glad he did .Simple & painless !!I would highly recommend!
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June 2024 by Carl Charles
In a time when Car Insurance is out of control in Florida. Luis Salad of State Farm came to my rescue.
Providing more coverage for less and who wouldn't want that, it's time that I get a break and work with an organisation that cares ....
Thank you Luis!!!
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June 2024 by Alexander Quintero
Luis Salas was great to work with! Very honest and quick. I look forward in continuing to work with him!
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June 2024 by Albert F
Excellent experience.
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June 2024 by E Carlino
Don't just walk away, run. This agency brought me in on a bait and switch, promising me a great rate and signing me up with a contract and all. One week later I received a letter in the mail telling me the rate they locked me in for was increasing because I had insurance with them two years back at a higher rate. When I went to cancel, it turned out that they had cooked their books to cancel my newly signed policy and attach me to an old policy from two years ago to make it look like I had never left State Farm. The problem was that I had left them and was coming over from Geico. My records now showed two insurances overlapping, which was not the case. The agent became visibly uncomfortable about being caught with the bait and switch, and falsifying my records. And rather than resolving the issues, Danny Fernandez avoided all my phone calls and refused to provide proof that I had been with state farm for the time they fabricated. I canceled with them immediately as a result of this, and fast forward to today, they are still trying to bill me, although thankfully I am with Progressive, and they are still unresponsive. My advice would be to stay away. At least with other auto insurances they are not outright deceptive. I've reported these guys to the Better Business Bureau and hope they will do something about their practices.
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May 2024 by lavlop100
Luis Salas is an excellent rep. He helped us find an affordable insurance plan even bundling my car insurance with my homeowners insurance. He is very personable and professional.
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May 2024 by Letty Bondurant
I’m very satisfied with your services, very professional staff. I really appreciate all the care every time when I need your assistance.
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May 2024 by Wayne Myers
Outstanding!
Great customer service, professional and knowledgeable. I highly recommend them...
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May 2024 by Rene Finzi
Had the pleasure of working with Veronica Velez from this agency while updating my mother's insurance policy. She was patient, understanding and provided make sense solutions..
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April 2024 by Lounese Jean Louis
Great service, Camilo was very helpful and fast service.
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April 2024 by Mando
I was with Danny for at least 3+ years. Never had a problem until last year when I added a car that was being financed. I was quoted so many different prices and then at the end, it came out way more expensive than what was said. Okay, understand, no problem, where it became an issue was when, for the next 3 months my bill kept changing with no good explanation. I was told the bill was delayed, so it took time to catch up. Okay fine, but in the end when my bill changed from, 100 dollars to 300 a month, that’s where I need explanation. The reps couldn’t explain and it had to be transferred to Danny which at the beginning he couldn’t explain either because it was a mess. In the end he told me, it’s to hard to explain and it is what it is in short. When I told him, I need to know why is there such a big difference, he told me, “I’m not going to sit here and count nickels and dimes.” We are talking about a 200 dollar difference, monthly. Horrible experience in the end.
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April 2024 by Carlos D. Rivera
Luis helped me with the working camps insurance and he did a wonderful job and helped me with the whole process to get everything approved than you so much
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April 2024 by ALAN Y
Very helpful and timely response from Maris with a problem I had.
