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September 2023 by Alexander Chalas De Lancer
Went to the store because had some issues with my cellphone. Jimmy did a great job, provided clear explanation and helped me to solve the issue in a very professional way.
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September 2023 by YvonneTheArtist
A guy sold me a plug thing (adaptor) I didn’t need ($30+… no returns), a case I didn’t need ($16?) and for three days I tried to pay on the link they sent and then on the app… both didn’t work. Then in a car that needs a repair (I can’t afford), I had to drive all the way over there and he made me pay the in-house payment fee and a late fee ($10) and added that onto my $60/mo bill. Total losses: $56+ And the first employee… Michael(?) said don’t worry, the cost of the adapter can be taken out of your next bill. It WASN’T. The after I couldn’t pay Sunday or Tues (but tried many times), I called to explain my troubles. She said “don’t worry you have two weeks”… my phone was shut off on the day I was late when I was going to try to pay on the website. In the store, he set me up to supposedly pay more easily on the app.
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June 2023 by Precious McBride
Tina has great customer service. She was quick, efficient and pleasant.
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February 2023 by Pieter
I’ll start by saying that I like Cricket Wireless and have been happy with their service, but the one time I actually entered this store (about a year ago), the lady behind the counter who was supposed to help me activate a line of service was so preoccupied by her own personal phone call that she didn’t hear my responses to the questions she was asking.She kept repeating questions while continuing to talk on her phone and it was obvious that I wasn’t a priority to her. Unfortunately, there wasn’t any other employee available at the time because I certainly would have approached one of them instead.If I ever have to go into a Cricket store again, it certainly won’t be this one!
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February 2023 by Erik Svendsen
Not sure where everyone was. I just came by to this store to activate my new phone and no one was there.
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July 2022 by Niiva Dee
Says they open at 11 on sundays but the doors are locked and nobody is there
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September 2021 by Manuel Vega Romero
Sarah was the best! Felt bad because she had so many people in there and it looked like she was by herself but she still took care of me I was so surprised I thought it would take forever but she started helping me and someone else at the same time as well as setting up a phone so kudos to her! She set up my phone in less than 10 minutes that was great . She’s a good one
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September 2021 by Dolmar Depaz
Had to run a buy a new phone today. Stephanie made it do easy and and she was so nice. Thank you best experience ever
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August 2021 by Robert Heard
Thank you Stephanie. I love my new phone.
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August 2021 by Liliana Geis
Got there at 6:12, 48 minutes to close and was locked out by the employee on shift. Moved on to the closest cricket wireless provider and got help right away. Needless to say I won’t be going back.
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May 2021 by JP F
Went to this location last sunday May 23 around 1pm to get a new phone. The guy at the front seemed inconvenienced when asked questions. None of the showcased phone were plugged or working. Awful customer service. Left after 2 minutes and went to the Wilton Manor location where all our questions were answered.
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May 2021 by Ankey Cohen
Stephanie helped me get my wireless internet and told me all about the company . She also gave me a lot of data at a affordable price . She’s very nice and friendly and great customer service I would definitely recommend you visit cricket to get the best and most affordable wifi internet hotspot modems it’s quick and easy . Hope I help someone . Be blessed and thank you for the great customer service!!!!!! Stefanie is a all star ⭐️⭐️⭐️⭐️⭐️!!!!
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May 2021 by Stephanie Beldin
Stephanie was awesome. What a great deal.
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May 2021 by Rainer Sachse
Stephanie is wonderful. Awesome customer service.
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April 2021 by Terry Butler
Switched over from metro and they made my switch fast and easy. Not only did I walked away with the phone I wanted but they were so nice. Thank you Sarah and Stephanie.
