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October 2023 by Carmelo Stanco
Big fight in front of the store
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September 2023 by ple ple
Horrible customer service and return policy. I was looking for non-slip shoes because I work in a restaurant kitchen. I had a conversation with the manager named Monica about my line of work. She sold me shoes that were contrary to what I needed, I wore them at work for 2 hours until I slipped and fell. I came to return them or exchange them for real slip resistant shoes (if they had any) but Monica argued with me and said we never had a conversation about my line of work, as a result she offered no refund or exchange. Buy somewhere else these people will say anything to sell you lies.
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May 2023 by Mark Israel
I have purchased multiple pairs of shoes from Jose. He is a true professional with tremendous knowledge.I will not go anywhere else
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February 2023 by Jennifer Green
Shoes are bad quality. I bought a pair last March wore them twice and when I was at work, the soul of the shoes completely dismantled, I almost fell, the glue is non sustainable and it looks like the rest of the shoe is made with paper material. Do not buy from there.
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December 2022 by TheNEHOC
All these bad reviews people don't seem to understand. Jose runs this place like a boss. He's not a great shoe salesman. Anybody with any afflictions such as diabetes, vascular problems or anything else going on. This man is a doctor. He is the authority. You don't go in there and look for what you want. You go in there. Speak to Jose. Tell him what's going on and you let him tell you what to do. Trust his process. Whatever it is. He doesn't want the best for his customers. He wants to love his customers and see them get better and better. To all these bad reviews you people are clowns. Go in and speak to Jose. Tell him you needs and watch what he can do for you. Trust his process. And just remember you're amongst greatness around him
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October 2022 by J. Clements
Buyer Beware! They only give seven days for returns and if you lose your receipt no credit given! I lost $170 dollars for one pair of shoes because of this policy.
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May 2022 by Crystal Colwell
Very kind and knowledgeable and took the time to show me what was needed for my feet. Best customer service I have had in a long time!!
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December 2021 by anilawafer
Extremely kind owner who happened to be in store when I shopped. Came in looking for one pair of Birkenstock and ended up leaving with 2 extra pairs (Springstep and Vionic). The shoes were so comfortable and the workers were willing to deal with my indecisive self. Will definitely be back :) also love the Christmas designs very festive
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December 2021 by Noureen A
The store itself is so beautiful and the selection of shoes was amazing. The customer service was great ai live my new SAS shoes.
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September 2021 by Cristina Davila
Horrible customer service! The guy with a dark hair pony tail named Jose Luis was the rudest person I have ever encountered. He might have been the owner and was the only one at the store. I came in with my little girl and we had a bag of Auntie Anne’s Pretzels in my hand. Our hands were not dirty we were eating with napkins and stopped as soon as we entered the store. He came out of no where and yelled at us and said “don’t touch any shoe if you are eating” in the rudest way. I said there is no need to yell at us and that we are just going to leave the store. Then he yelled and said “its common sense its common sense” so I asked for his name and he gave it to us with a snark like if he knew he wasn’t going to get in trouble. I don’t mind him telling us to not eat in the store because I love to follow rules but not to reprimand me and yell like that. I saw two pairs I liked that I wanted to buy and left with nothing because of really rude customer service.
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August 2021 by Sarah Mauer
Take a serious look at your footwear. The time of wearing shoes made out of lackluster material, with designs that don’t provide the support that your hard-working feet need, is over. Jose has an amazing selection and is adept at understanding which of his shoes can make walking a pleasure for you again. I highly recommend !
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August 2021 by Rozina Tufail
Great selection of shoes and superb customer service with depth of knowledge. You will find your shoe here, if you are looking for a comfortable shoe for work, casual or a special occasion. Sales manager and agent will listen you and suggest you shoes to if you need any help as it is a sit and fit store.
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July 2021 by Ramin M.
Interesting regional chain of stores with access to very powerful footwear brands. Knowledge and pleasant sales person. Store needs to upgrade store design, lighting and esthetics to match the brands.
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October 2019 by Keith McNeal
Good selection reasonably priced
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September 2019 by Mona Lisa
Beware Vionics sandals Had for 2 weeks and 2 days. Noticed the material on the straps were cracking. Tried to return and salesperson said because I had them for almost 3 weeks no return is available. Spending $85 for sandals that are made of a synthetic cheap material and no return from s store in a large mall is very sad.
