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September 2023 by Adam Powell
Inconsiderate service. Nice to see that a member is treated like a burden to the employee.
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May 2023 by Timur Assembay
2 ATMs of 2 doesn't work. Can't put money on credit card
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May 2022 by Carter T.
Said I couldn't cash in a check because I don't have an account associated with them but I've cashed check from different financial institutions with no problem and made me go to the tamarac location just to tell me they couldn't cash it because it was over a certain limit despite taking my check and looking at it did not tell me that honestly the worst bank I've been to would give minus 100
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August 2018 by Kad Y.
worst branch ever, this s*** should be closed! how the f$&k can u send someone to sit and wait on a banker then everybody else walk in and u put them with a banker? 1 whole month now u guys blocked my acct and everyday i walk in u give me s**** i blocked it because someone stole my purse and i can't even get my payroll! why the fyck u guys go to work if u don't want to assist customers. arent u supposed to be selling customercare! next time i walk in i'll make sure i have a white or spanish person with me u racist fucks. that's y ur branch always empty cuz ppl cannot handle being mistreated
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March 2018 by Alexis M.
Absolute WORST customer service ever! Staff is not helpful at all and I've had to rush to get to this branch before closed and doors were already locked 10 minutes before closing. If I could give zero stars I would.
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February 2017 by CHRISTIANE CYMROT
The worst bank. Left my work as early as I could. Got to the banks door at exactly 4pm ( on the dot) was not allowed to enter bc it was closing. Asked if she could serve one more customer and got a big NO. Really!
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May 2015 by Dennis Reed
This location has more than just an ATM. The branch is located in the lobby of the Citrix building at Cypress Creek and Powerline. You do not need to be a Citrix employee to use this bank branch. I have had excellent experiences at this branch. The people there are very helpful and friendly. I had no trouble getting in to see someone today. The woman who helped me did a great job.