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December 2023 by Mary Osburn
I just want to say, yet again, thank you Michael Imperiale. There aren't enough words to put together to express how grateful we are for you and everything you did for us. You made selling our home such an easy process. If anyone needs a realtor in South Florida, please choose Michael! He will treat you like family and look after you.
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December 2023 by JULIE CHARLES
I had the absolute DISPLEASURE with working with Guillermo Roldan. He was aggressive, unprofessional, misrepresented the application fees and was absolutely condescending. I would NOT recommend working with him!!
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December 2023 by noemyxo
I dont recommend latoya scott she is unprofessional and racist
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October 2023 by Mary Parker
We found Mimi Kuppin to be very unprofessional. She called us out to perform services on a Sunday, emergency service / after-hours situation. The employees left their families, spent their own gas money to get to the work site, only to hear upon arrival that Mimi was canceling the work. No advanced notice. We called her to follow up, and her response was to hang up on us. There are a million good real estate agents out there -- avoid this company.
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October 2023 by LL H.
I am writing to file a complaint against real estate agent Marvell Preston-Hardnett for unethical and bad practices in the sale of a property in Hollywood, FL listed on their website.As a potential investor interested in buying the property, I was shocked to discover that the agent listed it for sale while it was still under contract with me. This is a serious breach of trust and a violation of the ethical standards expected of real estate agents. The contract for the property will expire on Wednesday, October 11, 2023, yet the agent listed it for sale prior to that date.
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October 2023 by Google user
We found Mimi Kuppin to be very unprofessional. She called us out to perform services on a Sunday, emergency service / after-hours situation. The employees left their families, spent their own gas money to get to the work site, only to hear upon arrival that Mimi was canceling the work. No advanced notice. We called her to follow up, and her response was to hang up on us. There are a million good real estate agents out there -- avoid this company.
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May 2023 by Lismary A.
Had the distasteful experience of speaking with James Rupe, one of the realtors representing this company. I am a potential buyer for one of his listings and he cursed at me without me getting a full question out about the property. I told him I was not going to give him a disrespectful lowball offer and he continued to be extremely unprofessional. How does he expect to sell this home when he can't answer questions about the listing without getting disrespectful...
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May 2023 by Jason Read REALTOR
Charles Rutenberg Realty Fort Lauderdale has been the office that I’ve been hanging my license for I would say approximately 13 to 14 years. The office staff and broker of record have been nothing but a blessing to me. I will continue to hang my license at this fantastic office. Any time that I need anything my team is there to assist and always help us get things done. I enjoy the team environment in the many events that we have annually. Most importantly, this is a brokerage that cares about their real estate associates and wants them to be productive and helps them by providing great education and support. Michelle, Leidy,Austin and Jackie have been the best support I could ever ask for and besides it’s great dropping in to the office and saying hello to whom I consider not only coworkers but friends. In addition, I can say that agents in this office that I have personally had the opportunity to meet work with, and become friends with are also a great support they share their knowledge, and they always want to make sure that they do the best possible job that they can for their customers, on that note, have a great day and if you need any home services for real estate, feel free to contact me at your convenience
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January 2023 by James P
I absolutely advise anyone & everyone to listen to the multiple one star reviews for this company. Based on my experience with one of their agents Paul Webb & receptionist Michelle, I will say that there is something really fishy going on here. Instead of solving your problem, they prefer to protect their reputation and that of their employees.It was very difficult to come into contact with anyone until we left a bad review for the company. Then we received a call right away from the office. Funny how they seem to spend their time focused more on controlling the reviews on their page instead of actually attending to their client’s problems from the start.And on top of that, instead of calling, apologizing, and trying to solve our problem, they were only concerned with getting me to remove my review. They acted like we were ridiculous for not allowing them enough time to solve the problem. They’re too daft to realize one thing: the review would be removed when the problem is solved. They should have solved the problem before coming back to me about my review, as any intelligent person would’ve done. The US and Florida in particular is extremely limited in quality employees/real estate agents because companies like Charles Ruttenberg Realty support this idea that the customer comes last. They should rethink how to run their business, maybe give courses so that employees like Paul Webb & the receptionist Michelle can accurately serve their clients (the people who are truly paying their bills).
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March 2022 by Wallis P.
Mr. Henderson represented the buyer in the recent sale of our condo in Broward County, FL. His buyer missed every contractual deadline, beginning with the earnest money deposit being submitted 4 days late, and leading to two extensions, mostly due to the buyer's late application for financing, along with the agent and his buyer's unresponsiveness to her mortgage broker's repeated requests for information. Ultimately, the buyer's broker relied on us, the sellers, to help get the needed docs and information, and for a time even mistakenly thought we, the sellers, were the buyer's representatives.Most egregiously, however, because he is a long time resident of the community where this property is located, he was able, without our consent or knowledge, to convince security to grant access to our unit prior to closing, so his buyer could begin moving in hours before closing was complete and funded, while we were still the legal owners of the unit. In short, he facilitated trespass on our property.We have bought and sold several properties over the years, and we have never dealt with an agent who has shown such a lack of regard for the Realtor Code of Ethics. The only saving grace was that the broker with this agency was very receptive to our concerns, and addressed them with Mr. Henderson. If you decide to choose this firm for your real estate needs and expect honesty and integrity, work with a different agent.
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March 2022 by Astwood L.
I recently closed on a purchase in International Village with John Henderson & I do NOT recommend purchasing a unit in this development without him!!! I would of lost this deal not once, but 3 to 4 times had it not been for his experience, due diligence & the many insights he has gained throughout his decades of representing those of us renting/buying/selling homes in this development!! The new guidelines for 2022 regarding condo purchases threw everyone off but HIM. He saved me MONEY more than once & advocated for me the entire time while guiding me through the process successfully!! I cannot sing his praises enough!! I was ONLY able to complete the purchase due to the time and care he exhibited and I wish everyone could find a realtor as honest & knowledgeable as he, to guide them through what can be a trying & scary process...especially if you don't have someone like John Henderson to represent you.
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September 2021 by Louise I.
Tammy helped us find a rental in a very tough market. She never gave up hope until we signed a contract. We would highly recommend Tammy for all your real estate needs!!!
