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December 2020 by Joey
Would recommend you go literally anywhere else when shipping. I shipped a product from here and when it arrived at the authentication service I shipped to, the box was empty. Business World Inc was unable to provide me with any receipt or record of any kind proving that I used them to ship. This was days after I had shipped the item, all records of me shipping through them were apparently gone.If you do for whatever reason choose to ship anything from this location, please take a video of you packaging the items and get receipts of everything from them at the time of shipping. Otherwise the contents of your package may disappear.
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September 2020 by Carlos Arias (PlatanoDrifter)
Would have given it more stars but being closed all weekend is a huge inconvenience unlike most UPS stores and even the post office! The staff is friendly when spoken to however They lost my mail once accidentally putting it in the wrong box and today was the final strike for me as I drove down from West Palm Beach where i work trying to make it before they close for the weekend and got here with 5min till closing and the place was locked up tight and no one was in sight, considering they don’t work on Saturday it be nice if someone stayed until closing or answered the phone while i was on the way to know i was coming.I found this place to be great for yachts and yachtys but if you get a normal life and work mon-fri I’d suggest finding a place with more flexible hours.
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March 2020 by Carlos Arias
Would have given it more stars but being closed all weekend is a huge inconvenience unlike most UPS stores and even the post office! The staff is friendly when spoken to however They lost my mail once accidentally putting it in the wrong box and today was the final strike for me as I drove down from West Palm Beach where i work trying to make it before they close for the weekend and got here with 5min till closing and the place was locked up tight and no one was in sight, considering they don’t work on Saturday it be nice if someone stayed until closing or answered the phone while i was on the way to know i was coming.
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February 2020 by Connie Pevarnik
Convenient
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June 2019 by K B.
How refreshing it is to go to a business and find that they really know what they are doing. In my case Laurie immediately solved a label problem I was having with a UPS package return. Bonus, I had another package to ship and was impressed with how knowledgeable she was on rates. She shopped various carrier and category rates and actually saved me $10.00 shipping on just one package by asking me just a few questions. Most times employees will just weigh or measure the package and apply the general higher rate. These two acts of personal and professional attention to the details makes all the difference in the world. Business World at 1323 SE 17th St. just earned my "preferred go to shipping experts" title. The business owner is very fortunate to have such a great employee. Thanks again Laurie!
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April 2019 by Skip
Laurie and Heidi were wonderful! They were very patient in our numerous visits, offered lots of advice and assisted us in packing and shipping my grandmother's china set. It was so well packed and it arrived safely exactly when promised
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February 2019 by Josh C.
Lori (Laurie?) rants, gossips about others' crew mail, and condescending to customers. I went to post a package whilst I picked up crew mail. Lori lectured me on how I wrapped the package. Such a self-important, unbalanced person - should not be in customer service. Crew stay clear of this place.
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June 2018 by Mary Johnson
Great people and great service. I had been going to the UPS store on 17th Street for years. I was charged 58.86 at Business World and the UPS store quoted me a price of 74.00 for the shipping and 40.00 more dollars for the packing. I will never go back to that store again, they are idiots to think people will just pay whatever they drum up in their small brains. GO TO BUSINESS WORLD AND save yourself a lot of money. The staff was so nice also.
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June 2018 by Mary J.
Great store, great people and real prices. Buyer beware at the UPS store on 17th Street causeway and the Pak n Ship in the Harbors Shops, you will leave with no shirt on your back as they find a way to rip it off. They over price everything, terrible stores, terrible people. Business World is really the best place to do all your business stuff at a great price. Thanks
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October 2017 by Martin H.
Caveat Emptor. Probably the worst customer experience ever. Hidden fees. Zero communication. Extremely overpriced for shipping, pick up and even storage fees which are not disclosed. Observed rude service to others as well on two recent visits. I won't go back. You shouldn't go either. Their service would be funny if it weren't so so sad. Stay away. You'll thank me.
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April 2017 by Kina Taft
I've been with them for over a year now and they are amazing. With these guys, you never have to worry about getting a package, storing a package until returning from overseas, or getting it forward to where my next job resides. They even remember your box number with name. Wouldn't go anywhere else but here.
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April 2017 by Daniel Erasmus
Best service, best staff, easy 5 stars
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March 2017 by Jenna L.
These guys are fantastic. They will scan, email, post, forward and hold pgks for you. Never an issue and always quick to respond. Love them
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August 2016 by Thomas G.
I have been using this office for years. I can tell you as a professional mariner that I have asked for all kinds of assistance with packages, mail, forwarding, etc... Always nothing but friendly, helpful, accommodating, going the extra mile to see to my needs. Some of the best customer service anywhere. Thanks from Capt. Tom !!!
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April 2013 by Heather Shurtz-Earl
Worst customer service ever! Im usually a fan of small business..but not these guys. Save your time and money and go around the corner to the UPS store.
