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April 2024 by Helen Walton
Customer service was amazing
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April 2024 by MIKE L
I just had an awesome experience at my first Black Owned Budget Rental Car ever. Ryan was so professional with making sure I had the car I wanted and the price was awesome. The car was very clean and smell very good and very reliable. Please come to Budget Rental Car on Nort Federal Hwy in Fort Lauderdale and rent your car. This is a great family owned business. Ask for Ryan and tell him Motivational Mike sent you .
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March 2024 by Jullian Coffman
The best experience I have had at any car rental agency!!
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March 2024 by Mike Miroc
Worst rental experience ever. Was given a car with 60,000 plus mile on it with one completely bald tire. I had to stop at another office to exchange cars. Stay away from Budget and this particular office at all cost.
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February 2024 by Raquel Scherer
Really bad experience.They charged me for things that were not agreed upon.Extra gas, extra hours and it ended up doubling my bill.
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February 2024 by Ariel Fuentes
Good place with good rental prices.
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January 2024 by Va'shon Walker
Rented a vehicle for a week and Budget charged my card for two weeks after I turned the vehicle in… I disputed the charge and was refunded the extra money that was taken out of my account… total nightmare
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January 2024 by derrick wilfong
Very dissatisfied with the service and vehicle from budget rental.
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January 2024 by Kerri Griebner
I read bad reviews about the place I rented from, but, it was the best!! Employees were great, car was just what I needed, and everything was smooth and perfect!
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January 2024 by John Campo
We booked through Priceline and it was simple, direct and functional.Your prices beat Sixt by a mile and the customer service rep Ryan was not only competent, but he was also polite, attentive and knowledgeable – what a difference!I can’t say enough about how pleasant Ryan made this experience from the initial rental to extending the contract via phone and working to give us the best weekly rate possible.Ryan did truly make all the difference – and we want to acknowledge that experience as one of the best we have with any vendor recently.Can’t thank you enough for making this rental experience a great one. And the car we got to drive was virtually brand new, clean and well maintained – literally brand new.We appreciate experiences like these as they defy the unfortunate standards of many service industries today. As a result we have adopted your office/Budget location as our new GOTO for any/all vehicle rental.
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January 2024 by Matthew Kirby
This office has the worst customer service. Rented a vehicle to visit family throughout the Southeast for Christmas. The cars was out of line and would shake everything you got above 60 mph. Called customer service and was directed to take it to an airport to exchange. They were great and exchanged the car for us. Upon returning the new car, we made the issue aware to the worker who said she would noted the issue and would be hearing from her manager. After waiting almost 2 weeks without a call from the manager, we stopped into the store to get clarification. The manager said there was no notation to investigate the issue and nothing else to be done. He was very rude and dismissive and even asked us why it took us 4 days before exchanging the vehicle. He then went on to tell us that the vehicle has been rented 2 more times since we turned it in. This is very concerning due to the fact that we reported the issue of the alignment. Makes me wonder how many others have reported this issue but continue renting the vehicle without repairing it. Again no apologies for the lack of communication or follow up. I will never rent from them again.
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January 2024 by Josh Schwartz
Best rental car company in Broward County. I have rented many times from this location when I am between lease vehicles. I have found the vehicles to be in great condition and the customer service to be incredible. This location treats you like family and cares about your happiness with their company and vehicle. I have tried the other companies and keep coming back here for all my rentals. I ended up renting a few pick ups longer term and it has worked out great for me. I am a local realtor and property investor so this is a great place for me to rent a pick up when I need one etc....
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December 2023 by Bobby Caruso
Auto was returned 13 days early and Budget did not adjust the price.
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December 2023 by Janet B
Clerk at check in was unfriendly, sent us outside to find the car ourselves. Price quoted was not what was on contract. Luckily clerk when we returned the car was very nice and helpful.
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December 2023 by Rosilis Pelletier
I rented a truck. Didn't notice it had damage and no one could help. It was not noted on rental amd they let me drive out like that on Christmas. Garage is dark. Next time taking a whole video. No one would help on Christmas. They are marked so they intentionally gave me the vehicle like that.