-
February 2023 by Bill G.
I would be very careful in trusting this company. Today I called during business hours. I pressed 2 for sales. An outgoing greeting kept telling me to hold for the next available person. After approximately 35 minutes, the line went dead. I tried again pressing 1 for customer service. Same experience. No ability to leave a message. No ability to receive a callback. No outgoing message as to where I was in the queue - how many callers ahead of me or an estimated wait time. This is not how most business in this day and age function. A total waste of an hour of my time. I will never do business with this company. You can do so at your own risk. I personally have no faith or trust.
-
January 2022 by Rosalina Castillo
They do not answer the phone but once you are in the location they are very helpful.
-
February 2021 by Mr and Mrs V
Excellent experience. Buying online was easy, I am looking forward to the night burn. Love how Mike OHearn is your representative, very fitting.
-
February 2021 by MR B
This is the Best Supplement Company online. I would highly recommend the BCAA, Fat Burner, and the Pre-Workout. I order online and it is always on time. Consistent in every respect, thanks guys. BTW iove your videos
-
February 2021 by George Dahir
Amazing Supplements! I've been taking the "One More Rep" pre-work out before weight training, the "Best BCAA" mixed with "Best Whey" Post Work-out, and "Night Burn" to help sleep and burn fat at night for 2 months now and the results have been amazing. I recently Ruptured my quadricep and patella tendon on my left leg about 6 months ago and was very hesitant to go back to the gym knowing I lost a lot of strength and put on about 15 lbs of fat. But the BPI Sports supplements I'm taking which were advised to me by their friendly staff has given the confidence to be back in the gym, and I've dropped 10 lbs of fat since and put on 5lbs of muscle all in 60 days. Very happy with BPI Sport's products and service.
-
June 2020 by Katrina Kaur
Very poor customer service, I usually always purchase BPI Sports products I store, I made the greatest mistake of not checking the online reviews before making a purchase online through the website, they take so many days to respond via email, when you leave a voicemail or call nobody ever calls back or even picks up the phone, they are very rude to their customers, they don’t care about losing customers at all, I am honestly shocked at such a low level of customer service from BPI Sports! I will never order online or ever purchase BPI Products ever again, I will suggest anyone reading this to save yourself, and also do the same, you will be treated horribly by customer service! Very disgusted since I was excited to make my first purchase with them, I will stick to my purchases through bodybuilding.com since they have the decency to treat their customers with some respect!
-
March 2019 by LORENA GONZALES
My order was not delivered to my address. When I contacted the company they told me I had to contact FedEx. As customer service isn't customer satisfaction their responsibility? FedEx denied my claim saying it was delivered to my closed on Fridays office and signed for by someone that does not work there. So now I will move on to contacting my bank to dispute the charges. In addition, they lost a customer.
-
March 2019 by Alondra Canales
Unprofessional & rude company. Some people should get fired for being so rude.
-
January 2019 by Isabella Delgado
I wish I would have read the reviews before hand! DO NOT ORDER THRU THEIR ONLINE WEBSITE. Unfortunately I have had such a bad experience that I no longer even want to try their product. Thankfully my credit card let me dispute the charge and I’m getting a full refund. BPI never shipped the product and it’s been over a month. I’ve called everyday for a week. A huge let down.
-
December 2018 by ReezieG
The WORST customer service I've ever received...still waiting on my refund. I bought 3 items, turns out one was out of stock...why was I able to purchase it if it were out of stock. Then when I called, Del told me how they just brought on amazon for their online orders, unfortunately, I am a customer and that is not my problem. My order was never fulfilled which is why I asked for a refund. It's just a huge mess. I would never purchase for them again nor support the company in general because the customer service is extremely lacking. An extremely unprofessional company.
-
November 2018 by Nicole Krupp
Great products, just don't use their website! It is horrible and if you try to call or email it takes days to get a reply. Buy through Amazon or your trusted vitamin store for better service.
-
November 2018 by Lucky Khan
Nice. Good protein. from Pakistan
-
November 2018 by VIJAYAMAMALLAN Vijayamamallan
BPI SPORTS top
-
November 2018 by Mari S
Amazing products & customer service!
-
November 2017 by Ariel Dominguez
Amazing customer service. Resolved my issue fast and gave me the product I wanted.
