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December 2023 by Jessenia Gonzalez
I came to this location looking to switch from Metro PCS. Andrew and his team were extremely helpful and knowledgeable. Thank you for your time and patience explaining everything to me and making this transition go as smooth as possible. Will definitely recommend to everyone. My new home store.
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December 2023 by Maria Victoria Mata Vásquez
Andrew is the best manager this store could have! His intelligence and professionalism has helped me a lot, very good customer service and always ready to help me with everything!
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December 2023 by Deshun Stevenson
Wow this store is a life changer the manager Andrew is one of a kind patient and very knowledgeable about AT&T services the team is one of the best teams in south Florida !!!
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December 2023 by Keon Gillingss
Andrew is the best manager I was able to get the phone I wished after coming over from Verizon and my daughter recieved the iPad Pro I promised her !!
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December 2023 by J Alvarez
In my recent interactions with the store managed by Andrew, I experienced several issues that resulted in significant time, energy, and financial loss. Unfortunately, some of these problems remain unresolved. I believe addressing these specific issues and improving overall management would greatly enhance the customer experience. I encountered an issue with my account where an upgrade fee was mistakenly charged twice. Despite bringing this to Andrew's attention, the problem remains unresolved, and I'm seeking assistance to rectify this billing error. Today, I was fortunate to have a Sales Representative, Mr. Pedro N, who went out of his way to deliver the level of professionalism and knowledge that I've been missing for the last month from Andrew. Pedro assisted me in resolving part of the issue and provided guidance to Andrew to complete the task, but unfortunately, Andrew was unable to do so. The level of professionalism demonstrated by Pedro is exactly what one would expect from an AT&T store manager.
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November 2023 by Eric Pllumbaj
Andrew and Jannyah were very courteous and nice and made my phone upgrade process fair and fast as possible. Would return with my business. Keep up the good work!
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August 2023 by Lisa Barogiannis
Best AT&T experience I’ve ever had. Theo and Andrew went above and beyond. They were both so professional, knowledgeable and helpful. Great customer service!
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April 2023 by Michael Sorrel (Mike)
My partner and I went to this store for new services. They sold us two galaxy watches but only gave us one because store ran out of watch. They "overnight it" last Thursday evening. Long story short, a week later and no watch, no one called. Luckily, we have the tracker for the delivery. FedEx said it was delivered on Monday. Store manager couldn't find the watch. Lied that she called us and when asked what number, she couldn't say. The employee who signed for it can't find it. I think someone in the store stole the watch. So we cancel both watches and services, and reduced our bill to bare minimum until we switch services. 2ND, they refused to refund the taxes paid for the 2nd "free" watch (BOGO). SHOP AT Y0UR OWN RISK. THESE ARE BUNCH OF THIEVES AND SCAMMERS!
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November 2022 by Eric Bergin
Great store - Great Service-Great your team!!!
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November 2022 by Laura Berdeal
It was an amazing experience. The staff was so fully prepared to answer all my questions. It was great
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November 2022 by Cynthia Ortiz
I had very good customer service there. It was excellent. His name was Fady Ernest excellent customer service
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October 2022 by Donald Gerard Bartone III
It was OK. Got the cool New Hampshire number I wanted. I live in Fort Lauderdale and San Francisco also so I have 4 local numbers now.
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March 2022 by Robert Boggy
I got such outstanding service from the first manager of this store several years ago I bundled AT&t with internet TV and phone. Excellent service. Since then many people have worked here. Most recently I talked to a salesperson name Luis who is very helpful and put on his mask to talk to me as he noticed I am elderly and masked. I went home to compare prices on their top of the line Samsung phone and came back 3 days later to find out Luis no longer works here. The manager and assistant didn't want to address military discounts or trade-ins so I left. And I won't be back for a while I'm sure the next time I come in it will be a whole new crew and maybe I'll get better results.
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March 2022 by Rita goldfine
My experience at this AT&T location (1817 E Commercial blvd) with Jerquaid and Luis was amazing! I had a problem with my phone being reset and with their expertise and knowledge, J was able to confidently get my phone back to its original settings and display that I originally had before the phone was erased and I Panicked!! I can’t thank them both enough! Very enjoyable experience!
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December 2021 by Doug McFadzean
I just want to say what a fine young man Treston is. He came to my residence not once but twice to help me with problems that I was having with my TV. He did this on his own volition and at no cost to me. AT&T is lucky to have someone like Treton as their employee.
