20 minutes before closing I was refused service at the door. The representatives were more interested in talking amongst themselves than working. I will be calling corporate, emailing and sending letters If I have to complain about them. Rude on top of that and unprofessional.
November 2023
What’s the purpose of an appointment? I typically love this store and have purchased all my Apple stuff from here. I made an appointment at 3:15pm and waited for almost 30 minutes. Tons of frazzled “Geniuses” standing around with tablets with nowhere to go! Today was chaos there. I will be ordering online.
November 2023
Janay and Luis were very helpful and provided me with exceptional customer service. I came in due to my phone being damaged and I was able to walk out shortly after with a replacement phone. They were very professional and I had a great experience.
