-
August 2023 by Susan Brown
They are very reliable at installing custom beautiful doors.
-
August 2023 by Erica Theis
Went in last week, Tuesday, to talk to someone about interior doors, and get a quote. The interaction was lovely, and the guy told me to write my info down so david could give me a call to set up a meeting to get a quote, as that is the way they are given. I still haven't received a call.
-
August 2023 by Jeremy Coleman
They are a very good door company in Fort Lauderdale. We are very pleased with the quality of work. Thank you.
-
May 2023 by Juan Sebastian Gaviria
My friend recommended me this place to me. I went there to look at the products and to get a quote, but the person in there did not give me any information and just showed me the showroom. He made me write all my info on a piece of paper and gave me a business card of someone who would call me and visit my house to take measurements and give me the prices. I waited a week, but it never happened, so i decided to call the numbers on the card several times, but nobody answered. Extremely disappointed
-
November 2022 by Matthew K
This is one of the most responsive, rude companies I have ever worked with. I was sold a defective door. When I asked them for help the owner proceeded to yell at me and refused to help. I had to hire an attorney and I’m still stuck with a defective door that won’t close properly. Don’t even think about using this company. There are so many other competing companies that will stand behind their product and do the right thing. RUN!!
-
August 2022 by Elizabeth R.
This company sent a sub contractor to replace back up Battery and changed me 475. The batter costs 40 dollars on line. I called All American and no one will assist me. I was ripped off and taken advantage. All American is running a scam by sending subcontractor that have history of ripping off customers
-
June 2022 by Julie Antoine
This was an exceptional experience from start to finish. Dave came, measured and designed my door, he listened to what I wanted and worked toward my desire. Paul, the owner, was the reason why I went with this company. When I walked in for a consultation he didn’t try to impress me like a salesman with sales tricks and glam. He was honest, kind and made me feel like a person not a transaction which is what I get from other companies. Frank, in the office was so sweet and patient with me, he answered all my questions. And last but not least Mike was exceptional with the painting of the doors. I signed off of my sample he painted and he made the door EXACTLY EXACTLY how I dreamed for. His skills are off the charts!! Overall, this company’s quality of work and customer service was outstanding, it was truly a great experience and I wouldn’t recommend anyone else.
-
June 2022 by Eric Rystedt
I had an issue with a commercial door that needed to be fixed before we could close for the day. Frank sent over Michael the technician within 20 minutes and had it back working within an hour. The Michael then came back a day later to adjust it for us to ensure many more years of use. Great response time, fair prices and knowledgeable staff, all the way around!
-
June 2022 by Lori Shalhoub
Our 8 by 3 ft slider shattered during the night so we called American Door the first thing in the morning. Paul answered and I told him we would like someone to come out and give us an estimate to replace the whole door or an estimate for French doors which would be 4 big doors - Paul nicely took down my address and said he would give the information to Dave and he would come out and do the estimate. Well I waited all day and no call or no show. I finally called them around 4 and Paul connected me to Dave. He said he really busy cause the rain has slowed him up but I’m on his radar. Well nothing from them that day so the next day I figured they would call or just come, NOTHING FROM THEM. Common courtesy and professionalism would tell you to call your customer and at least give them an update on your arrival or delay!!!!!! Three days later and Not a word or call! GREAT CUSTOMER SERVICE! They aren’t the only ones busy and a courtesy call is worth a lot for a business to show they have great customer service! THEY ARE HORRIBLE AND I WOULD NEVER RECOMMEND AMERICAN DOOR!!
-
June 2021 by John Passick
American Door Company was THE best home improvement vendors that we worked with in our time here in South Florida.The entire staff team was courteous, respectful, hard working, and very efficient. From initial sales/pre-installation to the install team and permitting. Everyone was a pleasure to work with on this project!American Door Company was the ONLY company willing to take on our project, which was a single door replacement for a new hurricane door. Their competitors snubbed their noses at us, turned us away, and wouldn’t bother to entertain our project. American Door Company took on our small project, without hesitation, and showed exemplary service at every step.I would recommend them to anyone and everyone in the area.
-
February 2021 by JJ L
Beware!! Read the reviews!! This is a bad company that does not stand behind the products & poor workmanship. Dave is rude and accepts no responsibility, there is absolutely no customer service. The paint bubbled & peeled soon after installation which I paid to correct and then the same problem occurred again. Now Dave places the blame on me, not the door and its installation. Stay away! Lawsuit is forthcoming!
-
January 2021 by Veronica D
Read other reviews here and don't ignore them! Stay away from this company even if they offer you a remarkable price because it's not worth the hassle they will put you through. The owner Paul is extremely rude and unprofessional. He will make excuses for everything, cusses, and hangs up on you when he gets upset which doesn't take much. Shortly after our front double doors were installed we noticed the routing lines on one door were not even with the other door. After many arguments, they finally came out, left us with a temporary door for months while they fixed it. Then six months in, the same routing lines cracked and the rest of the stain started to fade and peel. More arguing to come and fix/repaint. The repaint color was ultimately never matched correctly and we just had to accept it. Now two years in we have water leaking through the glass on the door when it rains. Paul of course refuses to acknowledge this or try to resolve. More arguing, but this time he says to take him to court so we will be taking him up onthat request since he has left us no choice. Over my lifetime I have had plenty of expereince dealing with different companies and contractors, some bad and some good, but this is by leaps and bounds the most unprofessional experience I have ever dealt with.
-
January 2021 by Kai Idera
Owner super rude & made inappropriate comments regarding the origin of my husbands last name & spelling. We were quoted for work with a military discount, told the price included paint and then were gouged in the end without the discount and charged for paint. Owner also attempted to put a lien on our house, you’re lucky we even paid you what you quoted us for! Only reason for the 2 stars is because the door actually came out perfect.
-
December 2020 by Nesaskia
The bad reviews on here, especially as they relate to Dave, are very similar to my experience with this company.We used them on a small project and found Dave to be very unprofessional, rude and snide in his dealings with us. He blamed everyone else for door measurement issues and for their delays on the project and then tried to charge us more than was agreed upon in their proposal.I would definitely NOT recommend them for any type of project. If they act this way when dealing with another company, I can only imagine how bad they are with private individuals.
-
November 2020 by Mark Snow
Great service and were able to get the product for me within a day.
