Chase Bank is praised for its exceptional customer service, with employees like Sophia in the Credit Card Fraud Division ensuring the safety of customer accounts. Ivan is noted for his helpfulness during the withdrawal process, while Anna is recognized for her determination in resolving issues for customers making significant purchases. Audri also receives commendation for her quick assistance before closing. Overall, the staff is seen as caring and efficient, providing a positive experience for customers.
Thank you Sophia in Credit Card Fraud Division for protecting our VISA Card privacy. You are absolutely a employee with handling customer accounts with care.
October 2022
Ivan was such a great help through my withdrawal process. He answered all my questions and was such a sweetheart. Thanks again!