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March 2024 by Steven Hunter
Luda has a great personality and is very knowleagable. She made the tax return easy and with heart.
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March 2024 by Jose Ortiz
Outstanding customer service Qualified personnels and professionalism throughout the board.
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February 2024 by LaTasha Hurt
The tax preparer was thorough and caring.
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February 2024 by David Rulkiewicz
I highly recommend H&R Block. Their smart, friendly, knowledgeable, professional and honestly loving. They have been such a blessing and I would go no where else! My tax pro is the best! Thanks Luda Argent from Fleming Island Fl . We will always come as long as you are there!
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July 2023 by Elvin Bumpers
This is one of the worst organizations that I have ever dealt with. We visited them in May to get a 2nd opinion on our tax filing. We left all of our paperwork and were told we would be contacted by one of their staff, who specialized in the area we needed assistance with. We waited over a month without ever being contacted. I suppose we shouldn't have been surprised since the initial person we spoke with warned us that this particular staff member was prone to getting sidetracked and wasn't the best at following up or communicating. We tried reaching out to both the initial person we spoke to and the staff member assigned our case. Both were unresponsive. Reaching them was excruciatingly difficult. They wouldn't return phone calls and missed scheduled telephone call appointments. It was terrible because they had all our paperwork and we couldn't get them to communicate with us, much less help us. On the rare occasion when we could reach someone, we were told that attempts had been made to contact us. However, we never received a call, saw any missed calls, or received any voicemails. Both my wife and I have voicemail. Neither of us ever received a message. Not once. It is now mid-July and we are still in limbo. I finally had to resort to contacting the H&R Block Instagram account to reach anyone that could assist us. And that was also a disaster. We scheduled a telephone appointment with them yet they never set it up. And I was told that they didn't set it up because I couldn't tell then which office their employee worked out of, even though I gave them the person's name. We finally were able to make contact via email and asked how we could get our paperwork back. We are picking up our paperwork and severing any dealings with H&R Block without ever receiving any feedback or assistance. It was a complete waste of time and highly frustrating. They quite clearly have very little regard for customer service or for providing professional services.
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July 2023 by Robbie B.
This is one of the worst organizations that I have ever dealt with. We visited them in May to get a 2nd opinion on our tax filing. We left all of our paperwork and were told we would be contacted by one of their staff, who specialized in the area we needed assistance with. We waited over a month without ever being contacted. I suppose we shouldn't have been surprised since the initial person we spoke with warned us that this particular staff member was prone to getting sidetracked and wasn't the best at following up or communicating. After a month, we tried reaching out to both the initial person we spoke to and the staff member assigned our case. Both were unresponsive. Reaching them was excruciatingly difficult. They wouldn't return phone calls and missed scheduled telephone call appointments. It was terrible because they had all our paperwork and we couldn't get them to communicate with us, much less help us. On the rare occasion when we could reach someone, we were told that attempts had been made to contact us. However, we never received a call, saw any missed calls, or received any voicemails. Both my wife and I have voicemail. Neither of us ever received a message. Not once. It is now mid-July and we are still in limbo. I finally had to resort to contacting the H&R Block Instagram account to reach anyone that could assist us. And that was also a disaster. We scheduled a telephone appointment with them yet they never set it up. And I was told that they didn't set it up because I couldn't tell then which office their employee worked out of, even though I gave them the person's name. We finally were able to make contact via email and asked how we could get our paperwork back. We are picking up our paperwork and severing any dealings with H&R Block without ever receiving any feedback or assistance. It was a complete waste of time and highly frustrating. They quite clearly have very little regard for customer service or for providing professional services.
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May 2023 by Barbara Vaughn
Mrs. Denise was very knowledgeable and precise. I enjoyed my experience with her..
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April 2023 by Cynthia Kasee
Mr. Mesta was the best! Professional, competent, patient. He made an onerous task bearable and will certainly get my tax business again in the future.
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April 2023 by Carol C
I was a walkin & still got in & out under 15 minutes. Great service & they were very friendly.
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March 2023 by Cheri Locke
Tammy was great and very knowledgeable and personable.
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March 2023 by Pamela Jordan
I have been using this H&R block office for several years, and am always satisfied and confident in the level of expertise I receive.
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February 2023 by Sara Bennett
We returning consumers year after year. We return. They are fast and friendly. Normal we arrive early don't wait too long. Highly recommended HR in Fleming Island
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February 2023 by Psych0blzr
Awesome experience! Luda was excellent!
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July 2022 by Lisa Larkin
Everyone was very helpful and friendly and nice
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June 2022 by CA Mintz
Have been using HR Block since 1990. always had good service, always pleased with the expertise the tax preparers have. Usually find one I stick with wherever I live. Can always bet on their knowledge and assurance that there will likely not being any discrepancy from the IRS.