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“Absolutely fantastic location, the staff are so welcoming and friendly. They definitely make you feel like you’re valued. Has a slight military feel to it but definitely knowledgeable on services they offer.”
“Destiny was a great help at the Vystar in Oakleaf! She is very knowledgeable, attentive, and sensitive to my needs as a younger customer. She didn’t steer me wrong in any regard. I’d love to continue to work with Destiny and those with her type of positive attitude on my financial journey!”
“Ned Rodriguez was my teller and he looked into and resolved the issue I was having. He was very personable and had a great attitude. Ned thank you for a great banking experience.”
“Wow! I never new a trip to the bank could be so exciting, refreshing, and bittersweet all at once. I had the pleasure of Working with Erica today she was so helpful, eager to make sure they she provided me with everything that I needed, Erica educated me on the benefits of my account, I felt relieved knowing that I actually had someone who cared about my money as much as me. It was sad leaving Erica because she was so sweet and helpful. I couldn’t have asked for a better teller. Thank you so much Erica for your warm welcome and loving spirit. You were awesome. I look forward to seeing you again.”
“I went to this branch to fax documents and Kayla Lambert approached me with a warm smile and assisted me. She was so friendly and approachable. Very welcoming!!!”
“Alison at the Oakleaf branch was super helpful. We made an appointment and were in and out quickly . She was professional and very knowledgeable. She made everything so easy!!!”
“My husband and I have been going here for a number of years and have always found the employees to be very courteous and professional. Lindsey Hughes, amongst others, has really gone out of her way to be helpful to me on numerous occasions. Thank you for all that you do!”
“Tre provided superior customer service. He was so pleasant to work with. We need more people like him. He definitely has made this my favorite branch and I will be back. Great customer service! Can’t say enough about this guy.”
“Wonderful experience today at vystar with Ms. Purnima Ganju. I have been trying to figure out an issue for over a month and she was able to help figure it out with 10 to 20mins.”
“Brittany J was a delight to work with. The service she provided was professional, thorough and quick. I highly recommend asking for her when you visit the Branan Field Branch.”
“Not so much the name but for the ladies that have been there since Jax Fed.Y’all ✌️always keep it professional on a personal level - Thank you esp Ms Tiffany”
“Would like to recognize Kat, from the loan department, for her super positive vibes & great customer service. She is very helpful & a reason I have stayed with RadiFi. She ‘makes waves’”
“Visted this branch by drive thru this morning. I was greeted by Felicia with a big smile, she asked me how I was doing and confirmed what I needed. Completed my transaction quick and closed with a big smile and told me to have a great day. She made me smile and demonstrated how it should be. Loved her smile. Made my day.”
“The Mandarin branch is the best. I had an issue with my business account that multiple phone calls (over a 4 month period) to the call center could not fix. I went into the branch and within 5 minutes Sheena was able to resolve my issue. Awesome customer service and extremely knowledgeable. Thank you again, Sheena!!”
“I had came in and seen Nicole she’s amazing, very helpful and is full of information she explained everything perfectly and was very professional, nice and polite. I highly recommend her.”
“Jeff Hill got me an account year's ago and was the best decision I have ever made! Everyone there is courteous and kind to everyone.They have help me financially in everyway.This is a great bank and would not feel comfortable going anywhere else.All the lady's and gentlemen are very professional and always happy to see you.Jordanna has been helping me lately and always polite and kind always smiling.Just wish I knew all the great people's names so I could list them all Fantastic team you have at this branch.Thank youDamon GrahamNAS-Jax???”
“Lacking today with banks are the friendly hellos. The warm greetings and family atmosphere. Not with the Community First Credit Union on San Jose Blvd in Jacksonville. The first day I entered Community First Credit Union I was greeted with a friendly hello by Branch Manager Ericka L Would. Ericka asked me how she could help me and I said I wanted to open a savings and checking account. She immediately introduced me to Debbie. Debbie spent over two hours getting all the prerequisites in order for me to open an account with Community First Credit Union. Working in unison with Donna, Melanie, Melissa,and Amparo, the whole staff of Community First Credit Union. I had a checking, savings account, and a new debit card in less than a couple of hours. I felt I was in a mom and pops grocery store where every one knew every one and was treated like a member of a family. What a refreshing experience for a change, especially with a bank. You are not just a number here, you are someone who they consider a good friend and are always happy to see you. Now a days that is a rare find.John WallaceRetired chief RangerFrom Northern California”
“I've been banking with Vystar for a while now ans the service is always fast, kind, and reliable. The employee's are always super nice and helpful. I talked with Cody Terrell and he explained everything so well, I am definitely satisfied with my banking experience!”
“Representative Milady Gonzalez was the reason I joined. Her professionalism, empathy, follow-up and attention to detail quickly answered all my questions and resolved my concerns immediately. If everyone else has that similar disposition, my stay here will be a long and rewarding relationship for all parties. Thank You!”
“Been a member for over 30 years and always loved the service, but we recently had our account compromised and their assistance was beyond expectations. Seth worked with us to close the old account and open the new and recover all funds. Thank you so very much!! A company in today’s world that still understands true customer service!!”
“A lot of banks talk about what they can do. Navy Fed does not talk, but clearly does perform better than any other bank. They protect your assets and care about your family. Their systems do not shut down while leaving you with excuses. Their credit cards and accounting help you to build your credit in many ways, and this is vital for military members and retiring service members. I was able to get an auto loan, a business loan, and a high personal credit card account. No other bank would step up and perform this. I value this bank like never before!”
9 AM - 5 PM
8180 Merchants Gate Dr, Jacksonville
Credit Unions
“This is the closest branch to us. I have been in multiple times so far. The employees seem helpful and polite. I have had no issues with hours and have not been hassled about any mask or anything covid related.”
8AM - 5:30PM
8367 Baymeadows Way Ste 200, Jacksonville
Credit Unions
“Not my bank but I'd be happy if it where. I used this bank for "shared branching service" to access my credit union in Washington DC. The teller was exceptionally friendly and helpful, not to forget efficient. If you have chance to join this credit union I'd do it.”
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“I love this bank branch! The staff is fantastic – friendly, professional, and they always recognize me. They've been incredibly helpful whenever I've had a banking question or issue. While they do have a convenient drive-thru, I usually park and go inside. The wait times are minimal, and the comfy seating makes any wait a breeze. Overall, it's a great experience every time.”