Community First Credit Union of Florida, based in Jacksonville, is one of the largest credit unions in the state, boasting $2.7 billion in assets and serving around 171,000 members. With 21 locations and over 400 employees, it operates as a not-for-profit financial institution, offering a full range of services including banking, loans, mortgages, and investments for both consumers and businesses on the First Coast. Members consistently praise the outstanding customer service at the Fleming Island branch, particularly highlighting the dedication of staff such as Emily Lewis, Alyssa, and Aida Zeco. Customers appreciate the prompt and courteous service, with many noting the friendly, hometown atmosphere. The credit union is commended for its clean environment, quick service, and effective problem-solving when handling unique situations, such as debit card issues and electronic transfers. Long-time members express their loyalty, with some stating they have been with Community First for over 50 years and would not consider switching. The credit union is highly recommended for its reliable services, including checking and savings accounts, ATM availability, and safety deposit boxes, making it a favorable alternative to traditional banking institutions.
Alyssa has been awesome to work with! Great customer service every time I go in.
April 2024
This credit union has been helping me for over 50 years. I would not think of changing unless something extreme happened.
December 2023
I always receive prompt and courteous service at this branch. I asked a question and the person helping me consulted with others to find the best answer for me.
