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September 2023 by Hector Quinones
Update: I had a situation where, my account was almost compromised. The general manager Kyle when he realized the situation after a day, he made it right and was able to assist me to make sure my transaction ran smooth.
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March 2023 by Joseph Otzelberger
The employees here are 100% worthless and don't want to be bothered by your little peasant problems, especially if it's within 1 hour of closing time. They'll make sure to blame you for not making an appointment. Worst customer service I've ever experienced.
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December 2022 by Nguyen Lan Quynh
I like Chase for they have good service and this brand in Fleming Island very nice and professional.
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August 2022 by Mya K.
They were so nice & helpful. Especially compared to previous experiences.
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July 2022 by Amanda Church
I always have good service at this location, however, the help that Jack Shaughnessy was fantastic. He did everything he could to help us with a positive attitude & was able to correct an issue I had created with my account.
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November 2021 by Hector Z.
Useless band institution. No help with investing, auto buying, home remodel or home purchase. So much more options else where. They can't compete. Prices & rates are worthless. Would love to liquidate & move my money else where.
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April 2020 by Jessica H.
Chase is the world's top investor in fossil fuels. Find another bank to bring your business to
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April 2020 by art vangoff
Excellent in all respects. Always friendly and helpful.
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March 2020 by Susan Davis
The customer service at this branch is outstanding. Every one I encountered listened, helped and expedited my service request. My experience was excellent.
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February 2020 by Elena Leno
DO NOT, I REPEAT DO NOT USE THIS BRANCH FOR ANYTHING!!!! WORST CHASE CUSTOMER SERVICE I HAVE EVER EXPERIENCED. I WOULD GIVE NEGATIVE 5 STARS IF IT WERE POSSIBLE. THE STAFF IS INCOMPETENT. I HAVE HAD MORE THAN ONE DEALING WITH THIS BRANCH & EACH TIME IT WAS BAD. STAFF IS PLEASANT ENOUGH JUST EXTREMELY INCOMPETENT.
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July 2019 by paulpaul1948
This branch is great. Everyone is very helpful. Chase offers some great services.
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June 2018 by Yuki Chen
The customers service is awesome compared with other Chase bank branches. It's a beautiful brand new facility. They used to offer their customers with free coffee, tea or fresh lemon juice but not anymore.
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February 2017 by Leah A.
It's funny how for a year after I moved back from L.A., I had to drive all the way across town to the Southside to do my Chase banking. And the minute I move out of Fleming Island they build a Chase Bank. Figures. Well, I guess I'm happy they did for whenever I'm visiting my parents and I need to do my banking [it's rare]. It's a beautiful new building with their convenient self-serve kiosks. They have a friendly staff just in case you actually need to speak to someone.