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September 2024 by Moody Deb
I've been using the Cat Clinic for several years. Dr. Ashley & staff are wonderful & treat my babies with loving care. They've held my hand when I had to help my babies across the Rainbow Bridge. Dr. Ashley always takes the time to discuss issues & concerns; she understands my emphasis on quality of life & my need to provide the best life possible for my babies. Best of all, she's close to my residence! I can get my babies to her before they start CATerwauling. Yes, she's expensive, but totally worth it. I won't go anywhere else.
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July 2024 by Robin H
I don't foresee ever taking my cats anywhere else.
Stephanie, at the front desk, is always so patient, friendly, thorough, and knowledgeable.
Dr. Mersereau is also so very patient, friendly, thorough, and knowledgeable. I especially appreciate how Dr. Mersereau is very upfront with her exam/medical plan for kitty and what the fee will be. She explains each step thoroughly and I learn a lot from her at each visit. She patiently listens to my concerns and gives her educated facts and compassionate opinion.
And not to forget Becky. She is so gentle and kind to my kitten whenever he goes in for a visit.
I am forever grateful for the complimentary nail trim with visits and the fact that this is a calm atmosphere for cats. As expected, my kitties get severe anxiety at a vet where there are excited, barking dogs. They don't need to worry about that at The Cat Clinic.
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July 2024 by Biltsharp
Best Vet we’ve ever had ?
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July 2024 by Kristi Aponte
Honestly, if I could give Cat Clinic a million stars…. I would. We had to make the heartbreaking decision to say goodbye to our precious kitty today, and I can’t say enough for the kind, compassionate, knowledgeable staff that got us through it all. They have been my kitty’s doctor since we moved here to Fernandina, and he recently developed a cancerous tumor that he succumbed to. Through it all, I was given truthful advice and counseling while also being treated with respect and dignity. They understand how much our pets mean to us. This staff has cried right alongside me. Thank you for everything…. For loving my kitty through life and all the way to his last days.
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May 2024 by Anita B.
Dr. Merserau's office is THE place to take your feline friends.
Our Katniss is always so good in their care.
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April 2024 by Jillian Leavy-Steele
I love this clinic. I just got off the phone with Stephanie about one of my cats and it dawned on me that I don't think I've ever left a review of this place! They are my current vet for all of my cats and I wouldn't want it any other way. My cats are all seniors, so there have been quite a few stressful experiences that the staff at Cat Clinic has been so diligent and careful towards handling. They tolerate my hysteria and craziness when I think one of my cats is going downhill, and I couldn't be more grateful to have such a generous, thorough, intelligent, caring and loving staff taking care of my babies! I've been using their clinic for over a decade. I used to hate the fact that they were closed on Tuesdays but honestly, I believe that's to prevent Dr. Mersereau from becoming burnt out and for that, I have no qualms. The prices are completely worth it too. She is the most thorough, competent, professional vet I have ever experienced, and her staff is just as amazing. I will always utilize their services and always recommend them to people. Love you, Cat Clinic!! ❣️
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March 2024 by Beckie B
I love vet's office. They are so thorough and caring
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March 2024 by Paul G.
Ashley helped us through a most difficult decision for our Maine Coon cat, "Jack". She and her staff are just the best. We are so thankful that people like her devote their careers to veterinary medicine and to helping pet owners with the most difficult end of life choices. We can not thank them enough.
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February 2024 by R N.
Great Vet and service. Our 11 year old cat was not hisself for a few days. I thought it was a stuck hairball and was quite concerned. I called several vets to see if he could be seen the next day on emergency basis. This was a Thursday. CC of Fernandina checked with Doctor to see if the could squeeze me in between appointments, luckily YES , on Friday. That saw Max, did X-rays and found there was a hairball in the intestines. Gave fluids and anti-nausea shot. Sent us home with anti-nausea pills and instructions to get him to eat. Following Monday, he was doing better, but still not the same. They called to check on him and offered to see him that day. I deferred and they made time for him on Wednesday. They squeezed him in again and things were looking better, but doctor suggested I make an appointment in Jacksonville for 3D imaging if necessary and not pay emergency fee if required. Fortunately I got to cancel JAX appointment as Max is back to himself. CCF gave instructions on helping prevent hairballs. Very caring Doctor and staff!!!
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November 2023 by Cindy Mastice
My previous car was a patient. It was odd that she was diagnosed with lung cancer and given 6 months to live and 1 week later passed away. Now with a new kitten, she was checked out at 4 months old. 2 months later I noticed tapeworms. I called to get an appointment and was told by Stephanie we would have to wait 2 weeks! When I asked why, she said, too many new people moving into the area. Needless to say we went elsewhere. Horrible service.
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October 2023 by V. Mel Griffen
First visit was great. Dr. Mersereau, Becky, and Stephanie were amazing taking care of my Ivy. They were able to see my kitty the same day, under urgent care. I had peace of mind leaving with my Ivy.
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January 2023 by Alicia R.
The Cat Clinic fit me in on a Monday as a new patient for an eye emergency. The staff were knowledgeable, kind and communicative. Dr. Ashley D. Mersereau is at the top of her game. What a wonderful, highly skilled, and compassionate doctor. Thank you!
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January 2023 by Nick Renfroe
This is an amazing place. Dr Mersereau, Becky, Kim, and Stephanie are caring, knowledgable, informed, clear communicators, and very easy to work with. I get the same level of excellent care regardless of the complexity of the problem we are handling. They have shown equal skill in handling my incredibly difficult cat as they do with my super easy kitties. In addition to excellent cat care, the admin side of this business is miles ahead of the other operations in our area. Often, when I call with an animal care question, Stephanie at the front desk is able to fully address my concern and I don't even need to speak with the doctor. Give them a try. You won't regret it.
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January 2023 by Scott Hill
The best cat whisper vet around she saved my cats lives she's a blessing
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December 2022 by Bea A.
We moved here from California and the long haul put a lot of stress on my 11 year old cat who ended up with a complete urinary tract blockage. The Cat Clinic was the only vet in town that would fit us into their schedule that day which was a Friday. If I had waited any longer my cat would probably not be here today. The cat clinic is not open on the weekends but Dr. Ashley kept my cat over the weekend and being the caring person that she is she personally took care of my cat over the weekend and called me several times a day to let me know how he was doing. Dr. Ashley is the most caring and best veterinarian we have ever worked with and her staff is so friendly and helpful. This is a cat clinic and there are no other animals there to stress your cat out at visits. If you are looking for a veterinarian for your cat, I highly recommend Dr. Ashley Mersereau at the Cat Clinic of Fernandina. Expert vet, friendly staff, and very clean clinic.