“I purchased a new Samsung phone at the Fern Park, Florida store. The young man who helped me was Justin. He was very personable and explained everything with the phone very well. Thank You! Justin!”
“I was there to get my iPhone fixed a few weeks ago, they did a great job, very upfront about the whole process repair time, prices etc. Definitely going back to this place again for their excellent service.”
“The sale associated wish was amazing she helped me with everything I needed thank you Wish Im going to make sure I recommend my friends and family to this cricket and have the ask for Wish.”
11AM - 6PM
314 South Orange Blossom Trl, Orlando“Nabil was amazing. He was very thoughtful in everything I was complaining about from other companies.. Metro pcs couldn't help and Boost mobile definitely could help. I came here and Nabil was super helpful. I'm glad he was able to connect me to Cricket. THANK YOU FOR YOUR SERVICE.”
“Five stars alone for its professionalism! Ivan is great! This is my go-to place to fix my phone or even get a phone. The prices are great and they even work with you. Great experience every time! When you go, ask for Ivan!”
Closed
6201 Silver Star Rd, Orlando“This place has many mobile carriers to choose from. I got an unlimited plan with Simple Mobile for only $40. They also have good deals on iPhones and Samsung phones.”
“Excellent service. I dropped my Galaxy S22 at the construction site and broke the screen. Dr Cell fixed the screen, changed the side buttons, cleaned the inside of the phone (speakers and charge ports). Great prices and service, very knowledgeable.”
8:30AM - 2PM
1461 N Goldenrod Rd Suite #131, Orlando“Total Wireless Repair not only gave me a great deal, but they also fixed my phone in 20 minutes, saving me time and money. I also got to see the whole process, which was very entertaining for me. For less money than the other shops, I walked out with a fixed phone, a new phone cover, and the best customer service experience I've had in years!!!”
“The quality of the workmanship and the customer service skills of the employees I interacted with were above reproach. That said, it seems like the system was letting them down. I made my appointment through my phone's manufacturer as they have a specific rebate for my device, which the system did not recognize and the employee essentially had to brute force the appropriate payment through. Also, whatever automated system was supposed to text me failed and this was not discovered until I called today to learn that my phone had been ready for around 24 hours. Again, the employees 100% succeeded in spite of the system failing them.”
“By Far the most professional and customer service experience in screen repair. My son dropped his iPhone and I called multiple repair locations and like the normal I expected to drop the phone off and pick up in a few hrs. This man did it in 10 minutes...Gave me a screen protector at no charge...”
“I was in about 26 days a go and my my screen unfortunately stopped working in one spot they fixed it for free because I was in the 30 dayAnd only took like 10 minutesThis is my 3 rd time going to them because I brake my phone a lot and everytime it’s only like a 15 minute fix Time I would recommend them to any of my friends”
11AM - 6PM
3402 Technological Ave Suite #214, Orlando“Maaaan trustiest T Mobile store out here. I actually enjoy coming here — remember when cell phone stores used to feel like going to the DMV? This one is actually a vibe, not the DMV at all. Almost switched providers before visiting this store, not now! Rocking with with guys!”
11AM - 6PM
1082 FL-436, Casselberry“I went to this store yesterday and my experiences with Luis Vera was simply AMAZING. He took care of all my requests and diligently gave me the deal I was looking for. Very kind and careful for any details in the transaction and I got the best promotions ! If you are looking the best of the best ask for the manager Luis Vera !”
11AM - 6PM
2246 Aloma Ave, Winter Park“Jana was absolutely amazing, I tried switching my daughter over from Verizon with a new phone but due to technical difficulties we were not to do it because she did not know password. Regardless she was amazing and helpful”
11AM - 6PM
5422 N Orange Blossom Trl #500, Orlando“Patty was a great help at T-Mobile, answered all questions , very patient & made sure all my services were working correctly . Would definitely recommend Patty!”
11AM - 5PM
776 S Tampa Ave Unit B, Orlando“I'm leaving the store now it's a great place gentleman is very very friendly and is very knowledgeable on fixing phones and everything in between thank you very much sir”
11AM - 6PM
2200 S Chickasaw Trail Suite 8, Alafaya“Moe was spectacular! He made it a priority to help me in every aspect. He has great customer service skills and very personable. I will not go to any other cricket store but this one! Def will refer people to him as well. Thanks for such a wonderful experience Mo! You rock!”
“John & Francisco gave me the best deal I've ever recieved by a metro store. For having auto Pay and being a customer for over one year I got a free galaxy a15 and now I have t mobile directly with fast speeds, thank you again!!”
“I am Antonio and i just switched to t mobile one month ago in a different t mobile in NY but i was having a lot of problems with my new phone then a came to this t-mobile store asking if they can help me and it was this worker that really help me a lot with all my issues and questions his name is Juan, excellent customer service and a friendly environment also the store was really clean, thank you.”
11AM - 6PM
459 S Orlando Ave, Winter Park“David Tadros is our service agent. Without a doubt, David has provided the exceptional service that I can only describe as Best in Class! He is extremely knowledgeable and experienced which has been invaluable in our somewhat complicated transfer of products. David is a PERFECT example of how any sales and service reps should handle customers.”
“1000 stars to the Assistant Manager Jina! She is absolutely amazing and has such a kind, helping soul. She went above and beyond to help me. I'm from Texas, moved here in July 2023, been here 1 year.
My phone screen completely broke yesterday so I wasn't able to do absolutely anything. My cards were locked so I couldn't use my money. I don't really know anyone so I couldn't contact people. Just everything you could think of.
I went into metro overwhelmed and not even able to think I was so stressed. Jina helped me find a cheap phone that I could get since it'll temporary, allowed me to use her phone to contact my family in Texas AND let them send money through her for me to make my purchase. Exceptional service! I honestly do not know what I would've done without you Jina, thank you!”
“Always a great experience working with CPR Cell Phone Repair Orlando! We are in a similar industry, but we do not offer repairs on all different electronics like these guys do. (This store repairs phones, computers, game consoles, etc. just about anything electronic). We have referred many of our customers to this shop, and every single time we do, we ALWAYS get excellent feedback about how great the experience is for them. It’s a breath of fresh air to be able to put our name out there for another local business and not have to worry. They are definitely the best in Orlando and we trust them with our personal devices, as well as our customers devices. A huge thanks to the staff who always takes care of us and my customers! 10/10!”
“Is the best customer service. I love the service they provide. I recommend to my friends to buy their phones because the service is the best.
Thank you
Victoria”
11AM - 6PM
2100 S Chickasaw Trail, Orlando“They fixed my I pad for my son he is on the and we needed this Patty immediately and they applied their knowledge and fixed this immediately. I am so grateful thank you.”
11AM - 6PM
995 N Semoran Blvd A, Orlando“Awesome service!!! I called on a Saturday at 12pm and asked if they can replace the back of my phone that I shattered. He said yes and I took it in. They made my phone look brand new, replaced the speakers the inlet and everything. I got a case fromThem for cheaper than other places and myPhone looks brand new. Thank you guys! I called two other places on colonial and those places said it would take 7 days and also were a little rude. This place is the best!!!! Way better than competitors. You cant go wrong!”
11AM - 6PM
747 S Orange Blossom Trail, Apopka“I Go To The T Mobile In Apopka Florida For My Cell Phone Service On My Apple I Phone 15. I Give This T Mobile In Apopka Florida A 5 Star Rating. Very Nice And Friendly Staff. I Recommend T Mobile For Everybody.”
“Isaac was absolutely amazing he made sure I had all my stuff hooked up on my new phone, and it was definitely the fastest and easiest Metro I've ever been to. Keep this man at your store Metro!”
“great customer service. recommend this place for anyone looking to purchase a new phone, pay their phone bill or repair their phone. cargo& money transfer to Colombia also available. all employees are very friendly. Io, Carolina, Catherine, Kevin & the owner carlos all make you feel right at home & help with any questions or problems you may have.”
“I stopped in today because I had a few questions and concerns and Daniel was there to answer and help me with all of them. Amazing attitude awesome service just an amazing experience all together and I’m so glad I switched from Verizon to T-Mobile now. Just wanted to say thanks again for the amazing service!!!”
“Mister William was a wonderful cricket employee. Answer all of my questions and was great with customer service. Love it. Thank you. I switched from another company and I'm living it. Also Thank you to mister Julio was also a wonderful guy.”