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November 2023 by Amanda Dollar
My husband and I won't purchase from any other dealership, just purchased our 4th vehicle from here tonight in the past 2 years. We absolutely LOVE Nick and the entire staff from sells, to financing to the service shop always go above and beyond. They are always honest and don't waste your time. We feel like family here and highly recommend them to all our friends and family!
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November 2023 by D.A. Crowder
Delores was amazing; she answered all our questions, showed us all the features of the truck we bought, even made an appointment for additional services (tinting windows, spray-in liner) for us, took the truck for the appointment, brought it back, and gave us a rental while it was gone. She went above and beyond our expectations, and the manager Wayne also checked to make sure we were satisfied with the service and attention we received. Both went out of their way to make sure us, the "customers", were satisfied, and you can't ask for more than that.
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November 2023 by Lismar S. M-H
My husband and I made a great decision coming here. Jorge met us at the entrance and we knew we wanted a CHEVY BOLT EUV, so we had our test drive and it was great. They assisted us with our pre-approved loan, and got us the car within 4hrs. Mike was great, they explained us how the car works and we love it. Very important, JORGE SPEAKS SPANISH! This is a family owned place, selling their cars at MSRP value. We looked everywhere ans here they had the lowest fees, and only the ones needed. We love our car and highly recommend this seller!
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October 2023 by Kinne Pearce
We purchased this Tahoe on sat team was friendly, fast , and up front about the entire process. It was easy and hassle free Jamie and David made this a great experience.They gave us a great value for our trade . I would recommend them to anyone shopping for a new Chevy.
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October 2023 by Sandra Gilner
I wasn't exactly sure what was wrong with my car, but everyone was so nice and helpful. They drove me home, because I had to leave my car there. The mechanic kept in touch with me, and kept me informed of what he was working on. I definitely will take my care there again next time it needs repair.
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October 2023 by Liz Strickland
My buying experience was the best I've ever had. From start to finish Joe Kauk was amazing! There to answer any and all questions that we had. Called him on Thursday evening to let him know which vehicle we were interested in, set up an appointment for 8:30am the next day. The car was already parked out front ready for test drive. In and out, with new vehicle, in 2 hours flat! Thank you, Vann Gannaway, Joe and the rest of the amazing team.
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October 2023 by Catherine St Onge
We purchased a used Vehicle there and was very pleased with the sales person Doug who was patient and helpful and personable. A big Thank you to him. No high-pressure sales, which was refreshing, they even gave us time after the sale to decide if we wanted their extended warranty, again no high pressure to buy it. After a few days we decided we wanted to get the warranty.Even after the sale this dealership seems to care about service and their customers. I would highly recommend them if you are in the market for a new or used vehicle. Almost a year after we purchased our SUV it needed to be checked for a possible problem and the service manager set up an appointment to have it checked and to see if the problem was covered by the warranty. Thankfully it was and an appointment was set up for that to be fixed. My husband waited and happened to see our salesman, Doug. Who took time to chat with him during his wait. We highly recommend this dealership who shows that there are still car dealers who do care about their customers before and after the sale. Ask for Doug in sales. He will treat you right.
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September 2023 by malte strauss
Outstanding, honest and fair! We bought a Bolt and the experience was very smooth and stress free. I had quite an emotional attachment to my trade in. My wife and I were going back and forth on the purchase and our salesperson Roman was super nice and patient like a saint. Absolutely no gimics or games whatsoever. None of the ususal things like inflated prices, none of the typical games like the writing of numbers on papers, "talking to the manager", theatrical gestures and sales pressure. They charged a reasonable dealers fee that was half of what the other dealerships charge. The other Dealers we went to wanted about 4k in junk fees on top of MSRP. Not at Vann Gannaway. For the most part I hate the process of buying a car. This experience was as pleasent and easy as it can be. Absolutely outstanding. They made us customers for life. We highly recomend them to everyone.
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September 2023 by Keith Lothrop
Wow, so many nice things to say about the people at Vann Gannaway Chevrolet. My Salesman Jayme was very friendly and professional from the very first contact until I was driving off in my new truck. Wayne the Sales Manager was also professional and did everything he could to make the deal work for me. Finance Manager Justin closed out my deal paperwork and presented me with some warranty options. No strong arm tactics or extra dealer fees at Vann Gannaway Chevrolet just good hard working people with a focus on customer satisfaction and long term relationships. I'm happy I chose to drive an hour and a half to do business here!
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September 2023 by MIKE BOYER
I drive extra distance to bring my truck here for service. I bought the truck here and many others over the last 30 years. Chip has done a great job of staffing the dealership with top notch people. It is always a pleasure doing business there. Lenny is always my service writer and he takes great care of me. I am very happy with all aspects of Vann Gannaway Chevrolet.
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August 2023 by Angela Flowers
What an absolutely amazing experience! This is a great dealership with such nice and laid back people! No one was ever pushy about anything. Very knowledgeable and professional but also makes you feel like you can relax. Joe Kauk sold us our vehicle and I highly recommend him! Service department is also very nice!
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August 2023 by Jeff Word
I scheduled the 1st service for the Chevy Silverado I purchased a couple of months ago. I was able to get an appointment and they took care of the service quickly & professionally while I waited. Vann Gannaway Chevrolet is worth the drive from the Central Florida area.
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August 2023 by Rob Graulau
Great first experience. Courteous and Professional Service! They couldn't apply my GM points because of a glitch in the computer however, they were gracious enough to give me a discount on my oil change as a new customer. I'm looking forward to going back to them for my next service appointment. I highly recommend Vann Gannaway Chevrolet!
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August 2023 by Martin
The most pleasant I’ve had in all my years purchasing vehicles. Doug Tutin, our sales person was top notch, no curveballs, incredible to do business with. Did 95% of the purchase through email because of my distance to the dealership. Rob in finance was also top-notch. Explained all our options without forcing anything on to us we didn’t want to purchase.Doug made me feel he was really interested in getting my daughter her first car, not just a sale. My daughter loved her awesome gifted bucket with car washing and detailing supplies. Thank you for allowing my wife and I to give our daughter that awesome first car purchase experience. We told her it usually doesn’t go that way/smoothly.Martin
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August 2023 by Kevin Saxton
Very pleasant. I dropped my 07 Duramax off 9n Sunday for a scheduled appointment on Monday. Everything was done on time and ready to be picked up by 4PM. I was thoroughly informed of all repIrs needed and in which order of importance. Lenny was very professional and knows how I like to keep my trucks well maintained. Excellent service ?