8AM - 6PM
16200 US-441, Eustis“A-1 Automotive Center was recently sold.
After being loyal customers of Beau and Michelle we were sad to here they had sold the business, and a little nervous about new ownership, with the reputation some mechanic shops have for ripping people off.
Well we had our first experience with the new owner, George today.
I called with a problem with my AC on my Honda Odyessy on Friday, he said sure bring it by and drop it off on Monday and I will take a look at it. I also had a squeaky brake so I asked him to check that as well.
He called this afternoon with good news, no problem with the AC, I had set the button in the wrong position. Duh. But he ran all the tests on the lines and checked the freon which was a little low but no big deal, he topped it off anyway. No charge! Very cool. Checked the brake pads, no need to replace them yet, still in pretty good shape. Yay!
Then he also told me that when driving the car the tech noticed a drag in the transmission, which we knew about but hadn't mentioned to him.
He had the tech come out and show me how to adjust the AC and the guy proceeded to tell me that honda had a recall on my year honda and that he had looked it up, but it was past the warranty on my car, but it might be worth calling them. So I did, and guess what?
Instead of the cost a new transmission I have an appt, at the honda dealer to have the transmission reset. Fingers crossed the service department said it may still be able to be fixed at no cost or maybe a minimal charge compared to a new transmission.
So a big shout out to A-1 for the continued stellar customer service!!
And a huge thank you to the new owner, George and his guys in the shop, they really know thier craft!
Thank you,
A forever loyal and satisfied customer!?????”
“They really helped me out in one of my worst times! Had a salty ex slash 3 of my tires and Charles really hooked me up! He was really a Blessing to me and I'll refer people to that shop until I'm blue in the face ! ?”
“Great group of guys. I asked a question and they didn't hesitate to answer it and explain it. They do everything there from a.c to shocks. Definitely will be going back for any of my car beers that I can't do myself and would highly recommend them.”
8AM - 6PM
2000 S Bay St, Eustis“Tony Richards (MANAGER) AND BRANDON RESTO (TECH EXTRODINAIRRE) WERE THE NICEST AND MOST HELPFUL TO ME IN A VERY SCARY SITUATION WITH MY CAR. It was towed there in the middle of the night and they were closed the next day. They called me anyway to ask what was the issue. They were very caring and fixed what they could and sent me home (3 1/2 hours away) feeling confident I could make it - also asked me to call to confirm I arrived home safely. This is the ultimate case of customer care and service. It's not easy finding a place you can have trust and faith in, but this it it!! THANK YOU AGAIN!”
7AM - 7PM
15469 US-441, Eustis“Absolutely awesome place to get tires changed. Everyone was super friendly and informative, Chris at the front desk gave me a lot of useful information about the process and got my car in real quick from the start, and the tire selection was fantastic and far cheaper than some of the other places nearby. Definitely coming back to try some of their other services next time.”
“I got my tires replaced here. There was a particular brand in which I was interested. However, another brand that was better and for the same price was available. As a woman, I was somewhat first skeptical, so I internet researched it. I have been extremely happy with the smooth ride and traction through hurricanes with these tires. Today, as I exited work, I saw that I had 19 psi on one tire, that had earlier been 29. I called these guys, who told me to pump up that tire and bring it in. They removed a screw from my tire and charged me nothing, which is the opposite of what the first part of the sentence infers. My wait time was very short, which I spent mostly thinking and probably looking at people weirdly because I was thinking. These guys are the ultimate professionals and have great customer service. Definitely go here!”