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September 2023 by Dale
Poor service brought prescription was told 2 hrs or have delivered 24 hours later no scrip and no call this is the one in San Carlos pk always bad service
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March 2023 by Peter L.
Bye, bye. Not stocking FDA approved drugs? See you later.
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January 2023 by Jennifer Amy
It was horrible. They could care less that people need their medicine. They should be ashamed!!!
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January 2023 by B Stro
Just had surgery. Doctor sent my medication to this Walgreens. Their hours said they close at 9pm. 730p the pharmacy just decides to close. Unreal. FYI… peoples lives depend on this place. They could care less. Pathetic!!!
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September 2022 by John S.
David was great!! Please keep David!! He did a perfect job!! He gave us our prescriptions promptly!! Was very polite!!
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July 2022 by Dustine B.
Helpful staff. Pharmacy is very efficient when the snowbirds aren't here. I often use the drive through where they are here. At least I can listen to the radio in my car!
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January 2022 by John L.
Worst pharmacy on the entire planet. Stood in line for my prescription yesterday for 20 minutes until I was sick and tired of listening to people who were arguing with the staff about their prescriptions not being filled because of their insurance, or no refills allowed, or their doctor called in the prescription a week ago so they should have it, and on and on and on until I couldn't take it anymore. I finally left. I went back today and was 3rd in line so I'm thinking my timing was perfect. After 10 minutes, I moved up one slot. Then the crap hit the fan with a couple who wouldn't listen to the staff and demanded their prescription was filled NOW, and they weren't stepping out of line until it was. 10 minutes later they were told it would be filled but they had to let the next person in line get their medications. Wouldn't you know it, the person in front of me had insurance issues with the medication not being covered and they insisted the pharmacy call their doctor's office.......on a Saturday! After about 10 more minutes of listening to them argue, I left. What a joke. Walgreens's systems in their pharmacy operation completely suck!
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January 2022 by Gail R.
If i could give 0 stars, i would. No wonder they have such a low rating. was not feeling well so i ordered online for drive thru pickup. Only after i arrived, and clicked " im here" on app, was i told that they don't offer drive thru pick up and to go to pharmacy.( which i would not have ordered had i known that). Arrived at pharmacy and the salesperson knew NOTHING of my order. I showed her my receipt on my phone and she still didnt know anything about it. i asked her to cancel it then, since i wasnt feeling well, and she walked away. Then, the rudest, most disprespectful mgr came out and asked why i didnt pick it up at drivethru ?!!! for the 4th time, i told him, i was directed to pharmacy window from the app. He left and came back later with my order but would not give me my prescriptions as they had to be paid for a pharmacy counter. He was argumentative with me and instead of an apology , he was sarcastic. As i was trying to explain the situation to him, he interuppted me and said " are you finished, are you finished, or can i speak?" Then i said ive had a migraine for 4 hours , and i just want my stuff- to which he replied " youre gonna have a migraine for another 4 hours!". I told that being a smart a** is no way to resolve and issue and is incredibly unprofessional - when all he had to do was apologize and ring me out. Then he threatened to call the police on my for cussing at him and yelling at his employees- which i was not doing. NO apologies at all, in fact - he blamed corporate for not knowing what was going on. This manager needs a class on social skills.
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December 2021 by Madeline S.
Doesn't matter if you have a vaccination appointment. They will make you wait over an hour. Also very rude customer service. Go elsewhere.
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December 2021 by Ellen W.
horrible. do not send rx prescriptions here!!! day or night waits are absurdly long. just one example: i was on hold on phone 12/8/21 for pharmacis for 10 minutes and then disconnected!!! and then...i drove there to try and talk to anyone who works in pharmacy. huge line. never again! no stars!!!!!!
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July 2021 by Whitney B.
The slowest pharmacy ever was in line for over 45mins. NEVER AGAIN nothing is organized or efficient at all. Hire people the country is open and people need work.
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July 2021 by Lisa Metzger
I would definitely not recommend this Estero FL. location. it seems every time I go into this location, the cashier Winsome, is working the register. After a incident yesterday regarding a product that rang up incorrect and her being "inconvenience" to fix the issue, she needs to take a customer service class and learn to be friendly. There is a Walgreens or CVS on every corner, I will drive out of my way for a little respect as a customer.
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May 2021 by Mary beth K.
Went to pick up our medications on 5/30/2021. The pharmacy is closed for the next 3 days! The store is open, but that doesn't help us get the meds we need! We were not notified when we ordered the meds nor is it on the website that they would be closed. VERY BAD BUSINESS and very BAD FOR OUR HEALTH!
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February 2021 by Mark R.
Just waited 30 minutes to pick up a prescription. Worst run Drug store I've experienced
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September 2020 by Mike E.
The company doesn't care about you or their employees just $$$$$Having worked for them I know how good it was and how bad it becameDue to greed