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October 2024 by DevilDog Warrior
Had an issue and John (manager) was quick to respond and resolve my issue. John provided exceptional customer service.
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October 2024 by Lauren Jenks
Syrinity is amazing! She made our experience so enjoyable and stress free. She is an asset to this company. I am so happy with my experience at this location.
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October 2024 by G M
Keith was great today if I can give him 10 Stars I would. He needs a raise! Thanks Keith!
Gary M
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August 2024 by Valerie Lynn
Mary D. In the Estero store was phenomenal! She made everything so easy and seamless. I have been dreading the replacement/upgrade of my I-phone 6 because of all that's involved with transferring, replacing, learning, and protecting old to new phone. Mary took care of all of it for us. She went above and beyond. I would highly recommend her to anyone looking to get a new phone/upgrade to a new phone. Thank you Mary, for such an easy experience and for not making me feel old and technologically challenged, even though I am not too far from that description.
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August 2024 by Eric Bordner
Mrs. Mary Debemos was very helpful, going through a question I had about my latest billing statement. She helped me navigate and choose a better plan that best fit my needs. Thank you so much for the timely and helpful efficient service. I will go to this store again in the future, even though it’s not the closest one.
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July 2024 by Gilbert Aragus
Tyler was very knowledgeable and exceptional, not to mention very quick....
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July 2024 by thomas sattler
Mary was so helpful!
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June 2024 by Emma Walker
Mary was such a huge help with getting me the best deal on a new iPhone and Apple Watch. She was so personable and even stayed an hour after the store closed to help us finish setting everything up!
She was extremely intelligent and knowledgeable of the stores products and was able to answer every question we had. It's been a while since I've had a technology issue resolved in such a pleasant and timely manner. Thank you again for such an amazing experience!
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June 2024 by Dan Cannon
Mary was a skilled professional who knew her stuff and was very accommodating and friendly. Had me in and out of there in the best time possible and the best price. I would highly recommend this location.
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June 2024 by L Strodel
What a difference a location makes! John was incredible...couldn't have asked for me! I used to go to the Coconut Point location but after dealing with the rudeness and seeing how they were treating the older population, I switched to this location. If was friendliness from the moment I walked in until I left with my new phone in hand!
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June 2024 by Michele Boyd
John was extremely helpful and informative. This store has the nicest associates. Thank you!!!!
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May 2024 by Debra Repya
This was the best experience I’ve ever had in purchasing a new iPhone 15 Pro. I was able to call the phone number for the Verizon store and made an appointment for the next day. I got right in with Mary an employee there. Mary explained everything to me so well - no question was a dumb question. She explained my current iPhone 13 Pro costs, what my new costs would be with a 15 Pro, what the data transfer process involves, the accessories I currently have and what similar ones I could use with the new phone etc etc. It was a very professional, thorough and kind process! I would highly recommend this employee Mary (Estero FL) and store. Thank you for a job very well done!!!
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May 2024 by Canterfield of Fort Myers
Sirenity was professional and extremely fast fixing an employees phone! It was a very positive and impressive experience.
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May 2024 by Joanne Yacopino
I needed to get a new phone & I was dreading it. I had my old phone for 8 yrs & it was hard to part with it. Mary was amazing! So helpful, patient & knowledgeable, just a total joy to work with. She stayed within my budget and made the transfer quickly and efficiently. I would highly recommend this Verizon store.
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May 2024 by Frank Maciag
My experience at the Verizon Store today was a good one, in that I have a new phone and accessories thanks to a wonderful young man by the name of Tyler. He was very professional and knowledgeable even though there were a few bumps in the road. He managed to impress me with his calm and patient attitude. I think he us a asset to the company.