-
November 2023 by Linda F.
I have always used UBREAKIFIX. They quick, reliable and very pleasant to work with for a great price?
-
November 2023 by Melody Augustin
Jeffrey was a freaking rockstar! If I can give 100 stars I would! I’m so glad I came here. I spent six hours at the Apple store between an extended wait time in waiting to talk to a technician for them to pretty much tell me it would’ve cost approximately $400 to get my screen repaired. Jeffrey walk me through placing a claim through my insurance and I didn’t have to pay anything $0.00 to get my screen fixed! Thank you so much guys!
-
November 2023 by Nora Li
Jeffrey and Mel were incredibly helpful and Accommodating to me and my family. When it came to fixing our cracked phone screens, it was all done in a timely manner and they were extremely patient with us when it came to any follow up questions we had regarding our phones! They’re truly one of kind and true testament for going above and beyond for their customers! We definitely will be coming back and asking for them only !!!
-
November 2023 by David Gilbert
My phone was malfunctioning and I need it to regulate my type 1 diabetes. I called to ask if they had a replacement. They lied to me on the phone, told me that they had a phone for me. When I arrived they pulled a bait and switch. The snotty kid behind the counter had all of the charm you would expect from WWE wrestler. Avoid this location like the plague!!
-
November 2023 by Diana Frana
I am very pleased with this experience at the location at Coconut Point Mall. North, customer service agent, is extremely polite, treated me with great respect and handled everything efficiently. Highly recommended UBreakIFix in Coconut Point Mall.
-
November 2023 by Thomas Cary
Brought my Samsung galaxy s23 ultra in for a cracked screen. When I dropped off there was no other damage to the phone. When I came back to pick my phone up they told me they broke the back while replacing the screen. Told me they didn't have the part and would call me when the part came in. It's now been 3 months and they have not replaced the back.
-
November 2023 by Drew Underwood
Had my cracked screen repaired on my galaxy s22 ultra, and the phone is no longer waterproof. They also accidently broke my camera glass taking an extra day. Got wet in my pocket during the rain and it no longer works. When they replaced the screen they said the phone would be repaired to factory specs but that was not true. They do not seal the phone near as well as the factory and you will always have issues with moisture after having your waterproof/water resistant phone fixed here. Also used an app that tells you if your phone is still waterproof by pressing on the screen and it is no longer after having these people work on it. I will update this review if possible after speaking with them again.
-
November 2023 by Tidewater Tillers
You break was able to get 5000 photos of an old decrypt computer and onto a hard drive. No problem. It’s a project it took me seven years to complete. I’m so happy it’s done they’re professional and on it.
-
October 2023 by Adrian P.
Very fast and courteous service. They promised to fix my phone in two hours, but after only 1 hour I received a text message that the phone was ready to be picked up.
-
September 2023 by anne S
My family and I went in to resolve a phone issue. The gentleman who worked with us was efficient and so very helpful. Issue was resolved. happy daughter, happy momma. happy uncle. 09/10/23
-
August 2023 by Francis Chic
I have gone to this location probably around 10 or 20 times already and I've always been impressed with how much they were able to help me. If you take a broken phone to Verizon they just want to replace it if you take it here it's free diagnostic and some services that don't require replacing parts. All these guys absolutely are knowledgeable with repairs and are my go-to if I need to know how to fix something. Great service!
-
August 2023 by Esther Alessi
Thank goodness for places like this!! When you have an item, for some reason, that stopped working, bring it there. There's no charge to check it. They will be honest and tell you if it's worth fixing. I appreciate that!
-
July 2023 by Andizi H
I've never cracked a screen in all my years of owning phones. I didn't know what to expect and was upset I may have to buy another phone after having just getting this one. They fixed it!! I was so relieved. I set the appointment online and everything went right on time. I had my phone back in about 2.5 hours. SO HAPPY!
-
July 2023 by Carole Andersen
North was amazing! Helpful and diagnosed the issue with my iPhone immediately. When I was told every place else to just buy a new one. Ugh. Got it into service and the hardware issue was fixed in less time than estimated. Then offered the best advice for my backup issue, battery replacement next, and charging too. Wow. Just wow! I have used this location in the past and it never disappoints! They saved me again from having to buy a new phone! ?????
-
June 2023 by Kristin Schon
Fixed my cracked phone screen quickly and cheaply. Gave a fair quote for PC repair which I opted not to fix. Nevertheless, North and Melissa never skipped a beat with great customer service. Online scheduling is super convenient.