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August 2023 by Margaretta Howell
Would definitely have gotten a 5 had the store manager assisted just a bit more. We needed to check a shoe to see if it was in stock for shipping since the outlet store did not have the shoe on the shelf. At checkout, “T” was diligent in her hunt for our size 7 as the computer stated they had one in stock. After a few minutes in the back, she returned with our shoe and saved us the nightmare of shipping.I found out later that all discounts, such as the in-store BOGO, are invalid for “shipping” items and would have cost me full price for each shoe. Thankfully, we didn’t run into this situation - I definitely think the store manager who is working the floor should do more to assist customers instead of saying, “take the shoe up front and see if they can order online for you.”Thank you “T” for your amazing service!
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August 2023 by Louis Auguste
I’ve been going to Skechers for as long as I can remember now, and never have I ever witnessed what I witnessed today at this location. Two mangers were screaming and using vulgar language in front of my children and I, and other customers that were trying to shop in there as well. This behavior should not be tolerated and from my understanding one of the lady that was yelling is the store manager. That’s not fair to the customers that were their especially to my family and I. I feel sorry for the employees that works there. Whoever hired these managers should think twice.
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August 2023 by Robert Statile
Manager was very helpful upon arrival to pickup an online purchase and not knowing where to go
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August 2023 by robert roberts
Sue at Miramar Estero Fl was great and valuable employee should went over backwards to make me satisfied
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July 2023 by Baby Blue
I had a TERRIBLE experience at this store. The store manager that works there is very rude and nasty. She doesn’t know how to talk to people without using profanity. She’s extremely rude to those poor workers as well. DO NOT GO TO THIS STORE. YOU’RE WILL BE RUINEDDDD!!!
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June 2023 by Anne Sherman
Excellent selection. Really good sales and prices. Quality shoes! Staff could be a little more receptive to people, but other than that I was pleased with my shopping trip
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April 2023 by Debra Miner
Best stocked store ever. Stock managers very polite and quite helpful in my purchases. Great attitude and customer service.
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April 2023 by Susan Cosby
Great customer service and a great selection of shoes. I got me a pair and my grandson a pair. I am going to say it, you need to get a better selection of size 11 for women!!!!
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April 2023 by Harlene Anselmi
Today I had the worst attention in a store, unfortunately I came to buy some safety boots for work, there was no size when I suggested if it could be ordered and sent home, they were unfriendly and incidentally the discount for working in a company does not apply to everything It was reluctantly and by the way if I don't like it look for another store it was the seller's suggestion
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January 2023 by Kathyy Nickerson
Seems like they can just take 25 percent off of the shoes than have to buy 2 it sounds better but come on does one need that many shoes?
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December 2022 by Natali Vega
If they had a zero star I would have given that! When we went to pay she had already set up the machine for card and we handed her a $100 bill and she acted like we did something wrong! She then said she didn’t have change I asked if she didn’t have change for a $63 bill from $100 and then she answer me with actitud that she was gonna find out. The guy next to her started telling me that is not how you talk to people. I was surprised that they didn’t have that much change. I wasn’t being rude but they both started to berate me on how rude I was being when they were the rude ones. I was shocked ! Worst customer service ever!!! I will never buy a sketcher shoe again in my life! I’ve been put off by those 2 rude employees.
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December 2022 by Natali G.
If they had a zero star I would give it that! When we went to pay she had already set up the machine for card and we handed her a $100 bill and she acted like we did something wrong! She then said she didn't have change. I asked if she didn't have change for a $63 bill from $100 and then she answer me with actitud that she was gonna find out. I was honestly surprise cause the amount wasn't that high. The guy next to her started telling me that is not how you talk to people. I wasn't being rude but they both started to berate me on how rude I was being when they were the rude ones. I was shocked ! Worst customer service ever!!! I will never buy a sketcher shoe again in my life! I've been put off by those 2 disrespectful employees.
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December 2022 by Michele Clore
I went in here to find a pair of shoes for my dad and everyone was super nice and friendly. The store was clean and tidy. The store manager Suhay went above and beyond to help us find something my dad would like. She was patient and super helpful. I will definitely be back. Sometimes it hard to get anyone to help you when you walk into a store and I didn’t have that problem here.
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December 2022 by Makayla Bryant
I went to this location today and went Christmas shopping for my family , I was greeted by a welcoming environment and staff. I would like to specifically mention the store manager Suhay. She went above and BEYOND for me. On black the even though the internet was down and it was a busy store she managed to take her time with me and help me find the perfect gift for my daughter! I didn’t feel rushed at all. I would strongly recommend this location and plan to go back for my shopping needs!
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December 2022 by Mike WE0H
Awesome store, awesome helpful employees, huge selection in many sizes.
