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March 2024 by Gracie
Amazing! The best of all chocolate and pastries.My favorite is chocolate scones:-)
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January 2024 by rose ordosgoitia
Parking: I went for candy gift.
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December 2023 by Aric Hersh
Went into the Estero store yesterday for a 10 piece box and got a Gelato just for me...because I deserve it! Never a disappointment at Norman Love. When my friends unwrap that green box it always makes for a great day!
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October 2023 by Michelle
Got the pistachio gelato, my bf absolutely loved it, creamy soft smooth!
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October 2023 by Mick Sheldrake
What a wonderful and tasty experience. I will definitely stop here again.
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August 2023 by Denise C.
Chocolate chunks cookie was dry AF and tasted old. The pistachio gelato was delicious. Not much to say I wasn't impressed.
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August 2023 by Thomas Sissman
Went in to get Espresso drinks at 6:30. Would not serve me because they closed machines. WOW....WILL NEVER GO BACK.
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June 2023 by Jennifer Rushing
The service was great and I love the way all the treats(confections) are wrapped and packaged. The cookies and Blondie were moist, decadent, and delicious
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June 2023 by Hjden B.
Love has jumped the shark. So disappointing. (Let me first say that I tried five times to provide this information directly, and privately, through the Love website, but after it locked up multiple times preventing me from typing or editing, I felt even more compelled to express my thoughts despite the frustration.)We had been invited to the home of new friends and we offered to bring dessert and wine. My wife and I have followed Mr. Love's journey of excellence from his days at the Ritz Carlton. He has always been most gracious, greeting us personally in his confectioners, though that has now been many years past.Briefly, we chose a White Chocolate Raspberry cake from the McGregor store. It glistened like a jewel. It looked like a picture in a magazine. I jokingly asked if the cake had been created this month and I was assured that it was fresh.My first frustration, chronologically, was prompted by the Point-of-Sale screen's solicitation for a tip. As the young lady had simply placed the cake into the box, I did not feel that a tip was justified. (This is the same service that Publix and numerous similar stores perform as part of the process to sell a cake.) A $45 8-INCH CAKE. A large cupcake at some stores. But, the issue arose when her disposition instantly changed to one of contempt after I had selected 'No Tip'. The mood and the atmosphere at the register darkened aa she abandoned the register leaving me to complete my transaction without a receipt. No 'Thank You' for coming into this store and providing a reason for me (the young lady) to remain employed. No 'Goodbye, Come Again". I wondered how the lost potential for my one dollar tip might have changed her life. Could she have gotten that new car? Travelled to Italy and met the love of her life? Of what benefit did my perceived selfishness cheat her?Anyway, such minor observations do not put me off course for long. Unless, of course, it is just a part of a larger story. This epic story concluded when the cake was served by our hostess. THE 8-INCH $45 CAKE. The half-inch strip of red cake surrounding the white chocolate center was crumbly dry and tasteless. The "white chocolate' tasted like whipped cream. Certainly, it bore no hint of white chocolate flavor. It was an enormously disappointing conclusion to a lovingly prepared gourmet meal. My wife and I remain embarrassed to our friends for presenting an 8-INCH $45 CAKE that paled beside a frozen Sara Lee cake. From Publix. With no expected tip.I rarely write reviews. I despise writing bad reviews. But this experience was a shocking reversal of the quality we had come to expect. I am very sorry to relay this event, but I feel compelled to make others aware. Verify what you are buying. Tip when appropriate, rewarding service appropriately. But, do not fall for this new trend of tip-begging for the minutest of efforts. Perhaps this was a fluke. Maybe it's their summer menu for the locals. Worst of all, it will be a long time before I get a hankering for AN 8-INCH $45 CAKE.Harry Balke.
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May 2023 by Michael King
Norman love Chocolate is amazing but..Basically forcing 18%+ tip so $60 purchase end up almost being $75 is d*** ...Have no problem giving tip but 18% is way to high of a forced tipDidn't like most recent visit.
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May 2023 by Susanne Naumann
We went there to have a coffee and a pice of cake. The cake and the chocolate was excellent. The coffee was cold. We returned the coffee and we were told that this coffee is cold, because it was from the morning. Are you serious guys? You charge 3 Dollar for an old and cold coffee? The girl in the shop seams to be very confused. The other girl was much smarter, offered us a refund and we got a hot americano. Sorry to say, but this location is not the cheapest one, so I expect a good service with a hot coffee. Anyway will give it another try next time
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May 2023 by Jack Lewis
What a delicious way to celebrate Easter with Family and Friends!
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April 2023 by Melissa S.
Cute little dessert shop in the Miromar Outlets. For reference, it is located right behind and across from Ford's Garage. They had so many different truffles and gelato flavors to choose from. I opted for a blondie, and my friend opted for some truffles and gelato. The only thing that I was missing was they did not have any chocolate mousse, which was advertised on other Yelp reviews as well as their website or Google. The cashier was extremely friendly and helpful, and I would definitely return.
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March 2023 by D7370OCbruceg
We dropped into the Fort Myers / Gateway store to pick up a gift for friends. The store and its products came highly recommended by mutual friends. The chocolates were delicious. Service was efficient but not overly friendly.
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March 2023 by Monyet
Always fancy, but the $15 for 5 pieces seems high. I mean its good but is it really worth that probably not.