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February 2024 by Kerri Lampos
Just went in to get a deal I found online the night before and was told that the online deals are different than in store. For $50/month and $99 phone I was told it was around $250 today. I asked why and was told it was first month, taxes, activation fee. He would not show me a breakdown of pricing because it was "on his computer" and couldn't print. Shady place and people.
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November 2023 by Bright Ideas
Great store very helpful and kind people thank you for a great deal on my iPhone ???
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October 2023 by abraham marti
Whent to the store to get 4 phones 2 number from another company and 2 new number, they told $250 for each device. This is scam when online is free phones unacceptable
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August 2023 by Tobias Witherspoon
The staff were super helpful hooking my dad up with his phone, the prompt service was much appreciated.
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August 2023 by jas “jasbbx33” gaming
Oscar was extremely helpful. He managed to fix our problems in under 5 minutes. The best metro experience yet .
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June 2023 by ELNIÑO
I've had the worst experience with this store . Never seem to be able to help you on anything needed . The worst of the worst
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March 2023 by Cath Z
Bad, bad, bad. Waited 1-1/2 hours to have the customer service person tell us he can't help us with our phone problem. Went to the Metro on Three Oaks and he solved our problem in less than a minute. Not knowledge at all. Would not recommend this store to anyone
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April 2022 by Joy Foster
Barely acknowledged. After 5 min. One worker walked over. (2 employees, I was 1 customer when I walked in)Told him what I needed. Walked over and pointed at 1 phone and walked away. I said, "can you tell me about the phone. He said it calls and texts and I can read what it does. He cared more about his mask and distance then helping me. Too many stores to deal with this. Bye.
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March 2022 by Juan Andrade
The girls real slick at this store, I bought a new phone and they sneak on a 50$ phone charger. And when I try to return it there like we don't do returns here
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October 2021 by Joe Corbett
Very helpful and knowledgeable.
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August 2021 by Princess Nelson
If you’re coming here please see Lorena she was extremely helpful and friendly. Just an all around cool person 5 start service across the board !
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June 2021 by FRANK MOFFITT
It was all very good and I took care of all my problems and answered all my questions as usual, thanks Metro PCS ☺️
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April 2021 by Anaily Rodriguez
I came into the store a little hesitant, looking for a starter phone for my daughter and Lorena was the sales lady that helped me and I have to say SHE ROCKS, she definitely knows her phones and was super helpful, she made it super easy and was really nice. I ended up getting the IPhone SE and my daughter loved it. I would definitely recommend this store and ask for Lorena!!!
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April 2021 by Luis Hernandez
Today we purchased a samsung a12 from probably the best cell phone sales lady I’ve met. She knew everything about the phone and how to work it. Hands down if you need a phone ask for LORENA!!
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April 2021 by Alfredo Mendez
Best customer service I have got from a metro by t mobile store.
