8:30AM - 5PM
23190 Fashion Dr Unit P216, Estero8:30AM - 5:30PM
10061 University Plaza Dr, Fort Myers“I could not be happier with my recent experience with this Agency. Jason is a product expert and was able to simply walk me through all of my options for homeowners insurance and give his recommendations. Him and Brandi went above and beyond with countless interactions with my mortgage company to make sure everything was done timely and correct. If you are looking for a agency that truly values and cares for their customer, look no further.”
“Moved to Florida from WV , with the hassle of changing insurance buy a new home it’s always a nightmare!! Well I feel I hit the jackpot with this agency, I’m 67 years old and have never experienced anything like this. The whole staff was attentive, polite, respectful, as well extremely helpful. This was the easiest decision buy insurance in the 49 years I’ve been driving. And for my homeowners o was shocked the cost was hundreds less then the previous agency as well a better policy !!! Thanks to the team I deal with Nick, Michael and Cassandra you three are the GREATEST!!!”
“The staff at Tim Collier State Farm are beyond amazing. It is rare these days to call an insurance company and get your issue resolve quickly and the representative being kind, polite and having a deep knowledge on how to actually resolve your issue. Sean Lucas took the time to listen, explain and resolve my issue immediately and expertly explained each step to make sure the issue never happens again.”
8:30AM - 4:30PM
1708 SE 47th St, Cape Coral“On moving to FL Gates Insurance has welcomed me and treated me like a special person. I trust them with my home insurance and would highly recommend their services.”
“Being a snowbird and unsure of the US insurance market, Tom took time to explain our options. He answered all our questions and walked us through the entire process of obtaining home insurance. Some people just go out of their way to be helpful, and you are one of them! It's nice to work with people who are responsive and efficient - not easy to find today!”
“I had the absolute best experience with Jamie!! I have been speaking to her about switching my Auto insurance. She worked for about a hour finding me the best price! She found a company which would save me over 200 dollars a month!! I'll spare the details but we hit a few bumps while doing this. This girl came through and ended up getting me insurance cheaper than originally quoted! She is a hard and dedicated agent for her customers! I know if she did this for me, she will do it for anyone! Above and beyond service! I will be sending her referrals for sure!! 5 star service! A++ Thank you Jamie at SWFL insurance!!!”
“Nice, polite, professional people. They gently asked if they could offer any additional insurance products, above and beyond what we already have. Just the right amount of "sales effort." No pressure.”
“Richard “RJ” Jacobs was very helpful, knowledgeable, responsive and found us a home owners insurance policy for substantially less than what we were already paying! Definitely recommend working with RJ!”
“All star experience from Candice! Excellent customer service. She was able to accommodate me with multiple quotes on multiple vehicles and adding drivers. Wonderful, efficient service! Progressive was charging me a fortune. Candice quoted me less for 2 vehicles full coverage through Statefarm than 1 vehicle with full coverage through Progressive. I switched immediately. I was a 6 year customer of Progressive.”
“Excellent service without a doubt they are the best, every time I have called they serve me in the best way, I highly recommend them, thank you Mairelys Arocha for so much attention”
“On a random Tuesday morning, I had the privilege of speaking with "Sadie" in Ann Clark's office. Sadie's exceptional customer service went above and beyond, making me feel like I was a part of her family. She attentively listened and attentively wrote down every detail about my dilemma and the problems I was facing. Sadie assured me that she would get the answers I needed and follow up diligently. I was certain she would not call me back because of the experience I had with my last agency.
To my surprise, Sadie called me back and left a detailed message outlining everything she had done to resolve my issue. She was nothing less than a superhero in the world of customer service, where excellence is often sorely lacking. Sadie's level of service far surpassed what I had experienced before, leaving me with a lasting impression of her and their agency.
In today's world, where customer service is often seen as a formality, Sadie stands out as a beacon of hope. She embodies the qualities we associate with the legendary "Jake from State Farm" commercials, but for Sadie, it's more than just a catchphrase. She genuinely cares about her customers and goes the extra mile to ensure their satisfaction.
Sadie's dedication to providing exceptional service is commendable, and we should all aspire to emulate her approach. In a world where customer service is often an afterthought, Sadie stands out as a beacon of professionalism and care. She has become my "Sadie from State Farm," and I will forever be grateful for her exceptional assistance.”
“Our experience with State Farm has been amazing. Shelly is always very pleasant, professional and efficient. She helped us get the best rate! We will continue to use them for all of our business and personal insurance needs. Highly recommend.”
“When premium was more than doubled recently they worked with us to bring it down somewhat. Hurricane Ian response was professional and fast. We were "made whole" with no surprises or premium increases.”
“The people working at Jill Wedeles Allstate Insurance office are the best. They were informative, polite and gave me the best quote I could possibly get. I would recommend them to all my family and friends.”
“Been with state farm since before Ray became part of it, that takes me back over 20 years and their office was in North fort Myers. The girls are easy to talk to and Ray is awesome. Thank you for all you guys do.”
8:30AM - 5:30PM
12123 S Cleveland Ave, Fort Myers“I had a very good experience at this office. They were very helpful. Gave us all the information we needed. I would recommend them highly as they go above and beyond.”
8:30AM - 5:30PM
13099 S Cleveland Ave Suite 310, Fort Myers“The only thing I'm not happy with, you're agents, has too send notifications too , our reverse mortgageCompany, they Tex us that they don't receive! Notification that we have insurance with you! Rubina & Nickloas Mallous!”
“Good people. Helpful .I couldn't get the Umbrella policy as alstate doesn't sell . I live in two states and I can understand their difficulties.I would recommend them . Ted Todd and his staffs all are very nice people .”