Estero Bay Chevrolet Parts is a highly recommended dealership known for its exceptional customer service and honest business practices. Customers consistently praise the professionalism and promptness of the staff, particularly Rick Sluder and Paola, who have been described as "true professionals." The dealership has earned a reputation for its integrity, as it does not engage in the "predatory, disgusting, rip-off tactic of 'market adjustment'" that is common in the area. Customers have had positive experiences with the dealership, with one individual stating that the team made their "dreams come true" with their dream car, even after it was destroyed by Hurricane Ian. The staff is described as "so nice" and the dealership is considered "far above the other dealerships" in the area. While there have been a few minor issues, such as a clerical error and a misunderstanding about the capabilities of their diagnostic equipment, the dealership has addressed these promptly and with great customer service. Customers have consistently praised the service department, with one individual noting that they continue to return for services like oil changes because the "service and staff are awesome there." Overall, Estero Bay Chevrolet Parts is a trusted and reliable dealership that provides excellent customer service and a commitment to honesty, making it a preferred choice for many in the area.
Went for a first service and was in and out in under 2 hours. Great crew working and very professional.
September 2021
Great service department!! Had a flat today on my Chevy 2500HD & Needed a new tire, was in and out in less than an hour!!
August 2021
Just bought a new Silverado here couple weeks ago. Sale went very smooth with Rick Sluder at the wheel. Great experience and will be back. My last purchase at Roger Dean Chevrolet was a nightmare.
