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November 2023 by Dominique B.
Great employees. Very welcoming. I love shopping here and always find something beautiful for myself or as gifts!
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March 2023 by Su Mac
High quality, fashionable jewelry. You’ll like it.
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December 2022 by Jamie Orlomoski
Love my new bag. Wonderful service from Jill. Thanks.
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August 2022 by Elizabeth Barnes
Good selection of Brighton items, friendly and helpful staff.
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April 2022 by Rita Roosa
I have never been this embarrassed and humiliated in a store like I have at this Brighton store. I have been enjoying collecting my free state pouches at the states I visit and getting my Brighton passport book stamped. However, I could not find my passport book while i was at the store. I asked the staff to look up in their system to find me in order to give me the pouch. They proudly announced it LOUDLY FOR ALL IRHER CUSTOMER TO HEAR that I was actually NOT a VIP because I ONLY spent $600 last year. (Not only once but many times)Funny I had no trouble in collecting the pouch in other state this year in February when I was in California.
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February 2022 by Lori Morris
My husband and I were shopping for Christmas gifts this past December. We were looking for a belt for my husband and asked an assistant to please help us out. We were looking on line in the store for one to order since they didn't have one in his size available. The manager told the assistant to go help other people and left us alone and told us that the belt wasn't available in my husband's size. We left the store with our heads down and really felt beat!The next day we called a store in Texas that we have shopped at before and not only did they find the belt in the size that my husband wanted we also bought a new beautiful blue bag for me !It doesn't end there, we then called California headquarters to report the awful service we received in the Estero Brighton store!
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February 2021 by Baby N.
This lady seemed like a complete racist. She followed me and my friend around the whole store as if we were going to steal. Also standing extremely close while COVID-19 IS STILL AROUND. unwelcoming and uncomfortable environment. She lost $200 from me. I was interested in jewelry but she ruined it. I see this business failing miserably. God bless.
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February 2021 by Daniela Novoa
This sales lady followed me around the store violating CDC guidlines of 6 feet apart due to COVID-19. Terrible costumer service as well. Did not greet or say goodbye once leaving the store. Im thinking like the other couple reviews that it had to be cause were not Caucasian. Please find new staff ASAP. Will never return or recommend.
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January 2021 by Guimmy Begani
You need to know about they warranty bogus:
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November 2020 by Carol Amoroso
Love the jewelrySales people are thoughtful and helpful10 stars
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September 2020 by L T
Find a different Brighton to shop at - my salesperson today was awful and I will not be giving them my business.....ended up going to Pandora for my gifts today. My birthday was in April so I had a birthday gift coupon of $15. I never used it since the pandemic closed stores and I just thought it was expired. The beginning of August I received a phone call from Donna (who, by the way, is a wonderful salesperson and I have used her many times for gift assistance) Donna called to let me know my birthday certificate was still waiting and I would be able to use it until 8/31. Well I went there today and found a few things and when I asked to use the $15 I was informed it was expired and they were not able to honor it. Well, why call me if it wasn't available. What a waste of a drive over there and of my time away from work. I could absolutely understand it being expired but why call me. To top it all off, the associate waiting on me was not very nice about it at all. This is certainly not the Brighton that I used to love to shop at at all...what happened to friendly sales people? No sense on giving them my business when there are plenty of other shops at Coconut Point.
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February 2020 by Karla Bubke Gruis
Randi was a great help when it came to making suggestions!!!
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January 2020 by Nadia Fontana-Naar
Great sales staff and fantastic selection and quality of jewelry
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December 2019 by Meng X
I was there with my mom yesterday. We had a rather uncomfortable experience.
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March 2019 by Rachael Caton
I Love this store! They provide the best personal customer service! They always go the extra mile to help you get exactly what you are looking for!! I Love working with Randye, Cindy and all the top notch sales team at Coconut Point!
