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February 2024 by Sue Kabana
Unhelpful, unfriendly, unknowledgeable…..Englewood Branch Florida
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December 2023 by Josh Balogh
There is no ATM. Don't go here. It's very dangerous.
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October 2023 by L B
The ATMs work everytime and clean inside. Although the employee wasn't very friendly when I told him I can't use torn or marked bills out of the country.
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August 2023 by Ginny Noga
I have banked with chase for many years but about 2 months ago I tried to file a dispute for 3 charges I did not authorize. Chase did not back me up what so ever, they claimed they had to “further investigate” yet it’s been about 2 months now and they have not contacted me or issued me a refund. To file the dispute I had to purchase a fax app to send them a copy of the 1 and only receipt purchase from the company who charged me. The company then charged me 3 additional times for a different amount without my consent. But sending that receipt like they asked was not enough.. I waited and called customer service again to be told they also needed a copy of the 3 receipts from the transactions I was trying to dispute… I do not have a receipt because they were UNAUTHORIZED charges that were taken from my account without my knowledge or consent. I told the representative and she said there was nothing she could do and they were still “investigating”. Therefore I got nowhere and I am out $150.00 still 2 months later. I would have recommended chase to anyone but now I am not so sure I would recommend a bank who does not back their customers up.
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January 2023 by Sharon B.
I just called the branch after being told 3 times by call center that Chase has no cash. I. Edified with supervisor so just called branch to ask what's going on and was treated rudely AGAIN. These people are too big for their own britches. Apparently how dare I question them saving these have no cash. Well I said you had mine
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October 2022 by Dragan Valjan
Very helpfull.
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June 2021 by Joe Traf
they blocked my account with out giving me a reason and then I found out they closed the account. they are holding my money in my savings account and refused to give it to me .The bank says call this number to find out more and no one answers. They should all be put in jail for robbery
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March 2020 by HoRn FiTnEsS
Was told I had to schedule an appointment to open a bank account. No one else was even in the waiting room.
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August 2019 by Michael C.
CHASE - the slowest bank in the West (and everywhere else). Deposited a check into my Chase account drawn on Bank of America located across the street 30 yards away. It is now been over 8 days and still nothing - they said check my account after another several days! Chase ... should get out of the banking business.
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August 2017 by Frank Blum
This is a very helpful branch of a national bank. The people are very friendly. You can complete just about any financial transaction with ease.
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December 2016 by Rachel Emerson
I go to this bank near my work about twice a month. Gretchen is a pleasure to work with when I need to deposit a check or take out a money order. I worked with the branch manager, Melissa, this afternoon to set up a reoccurring transfer to another bank and she was delightful and very helpful! Great staff no matter the task at hand!
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December 2016 by Laura Welsh
Great bank and staff
