T.J. Maxx is a store with a good selection and great prices that are hard to beat. The store offers a lot of variety, including high-quality, brand name and designer fashions. Some find the store not so easy to shop, with crowded aisles. However, the service is consistently good. The associates are described as friendly, polite, courteous, very professional, and always willing to assist customers. Employees are noted for their excellent customer service, helpfulness, and selflessness. There are specific accounts of staff going above and beyond, demonstrating great integrity to help customers. Many recommend the store for its combination of value and service.