Saks OFF 5TH offers a variety of stylish and affordable clothing options in a generally nice and well-lit store with spacious aisles and private dressing rooms. The store often has great prices and deals, including clearance items that can be very affordable. The sales staff are friendly and helpful, and the store layout has improved over the years, becoming more orderly. However, some drawbacks include a strict 30-day return policy without store credit, which customers find disappointing. The selection can sometimes be outdated, especially winter clothes during spring, and petite sizes for women are limited. The store's cleanliness and organization vary by location; some find it messy and not well kept, especially in the men's department with limited shoe options. Overall, shoppers enjoy finding good deals and quality items but are frustrated by policies and limited size options.
Love the shoes! And all of the sales associates. Very helpful staff
May 2025
The stores pretty nice and good options but 3 stars because of the 30 day return policy. That is pretty crap and they don’t even tell you so I had no idea!!!! I mean not even a store credit!!!!! I spend a lot of money here, that’s going to change. I don’t read the 10 mile long receipts
December 2024
Stopped going here years ago bc it was disorderly and expensive. WOW! Was I surprised at what it looks like now. It's orderly and very affordable. Quality clothes.
