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July 2024 by Keith R
Extremely rude, lack customer service, empathy and above all how to be professional. Please provide training how to take care of patients which 60% are seniors that can’t defend or be impervious for the rudes behavior of you Ellenton Quest unprofessional staff
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July 2024 by Daniel Wansten
Worst phone appointment system ever created. After find my location on the web. I choose apt. The system takes 15 minutes to allow me to find a location again then can’t complete. Then will not let me log in or sign in. Go to Sarasota hospital on sr 64. It takes 5 minutes to have labs completed. And non of this horrible AI catch 22!!!
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July 2024 by Becky Johnson
I showed up 10 min early for a 12:00 pm appt. I waited 1 hr and 11 min before being seen. Customer service was out the window. Person taking my blood wasn’t very pleasant or excited to be there, a first, and when she was preparing the area for the blood to be drawn with alcohol the paper wrapping she dropped on the floor next to the nearly empty garbage - there were others on the floor and a few plastic gloves on the floor. It didn’t make a good impression. Disappointing.
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July 2024 by Mike Mears
The person who took my blood sample was extremely efficient, positive, and competent. She is a great asset and the experience is one I will tell others about.
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July 2024 by Christy Donaldson
I appreciate this site. It is run smoothly. A lady in the clinic greets everyone at the door first thing in the morning. Then she organizes the appointments and directs people to run things efficiently. My phlebotomist, Katie, was kind, professional and make me feel comfortable. 5 Stars for Katie too!!! I will be back to this location.
* Heres a tip do everything online and when yu arrive at the office check in online so when it opens you can go right in. Makes a smoother process for everyone. Don't have a computer or smart phone no worries they have a computer/ Kiosk inside when you walk in. Hope this helps someone.
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July 2024 by Mary Johnson
Staff was excellent and very helpful. Great locations. No wait and everyone was very so efficient.
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July 2024 by Len S
The reason people have health insurance is so they do not have to pay for every small procedure. Stop making your phlebotomists into collection agency gorillas for upfront payment before going through insurance.
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July 2024 by Laura Policy
Awesome!
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July 2024 by Suzan Garcia
The most unfriendly staff in Manatee County.
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July 2024 by Rose Wilson
Kate was very professional and gentle.
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July 2024 by John Hartmann
This facility is unprofessional and uncaring. After registering, I saw my name on the screen, 9:10 am appointment and It was 9:00, I was ten minutes early. At 9:15 my name disappeared from the screen, I tried to speak with anyone who would open that door, and they kept saying someone will come and get you. After an hour, i think they got sick of me asking and a woman says just go to room seven, like I was annoying her. She was rude and made me feel as if I was interrupting her day. Next time, I’ll drive the extra ten minutes to avoid this place.
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July 2024 by Darleen Carder
Service and communication was very easy and easy to make schedule online
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July 2024 by Stefanie Davis
Not sure you can choose your lab expert, but Rosa was the best! Her 20+ years of experience definitely show. Would request her again & again!
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July 2024 by Maricel Roberts
I appreciate the staff at this site. They do an excellent job with the blood draw, and safety check to make sure my sample was positively identified with my information. The phlebotomist took great care to make me feel at ease and comfortable during the blood draw. They exceeded my expectations for sure.
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June 2024 by Kelly Kurtyka
The lab kept to their time schedule and my appointment was on time.
