-
October 2024 by Laurie Sinne
New Balance in Ellenton, FL has the best customer service I’ve ever been to. I’ve been to California, CT, Illinois & Ohio and so far this is my favorite NB location. As soon as my husband & I walked in, we were greeted by Dayana & Desi with a happy welcoming gesture. Dayana assisted me & Desi assisted my husband. Dayana has this perfect energy & outstanding skills in assisting her customers. Very professional, polite and is aware of her customers needs. She assisted me in looking for what I was looking for , she even went to the back to find choices for me to look at. I was so impressed that one of the shoes she had got my attention & fell in love with it. The price was perfect and she ordered it for me on line.
Dayana is a breath of fresh air, her customer service skills are outstanding, she interacts with with respect, willingness to listen to customer’s needs, she has this beautiful passion with people and most of all she is authentic. Desi has a great customer service skill as well, he assisted my husband with willingness and patience. This visit to this store was such a joy. Thank you Dayana & Desi.
In addition, I just called today to inquire on something & Dayana answered with such professionalism & politeness. Please commend her & Desi for such excellence. Very impressive. Thank you both for doing such an outstanding job.
Laurie
-
October 2024 by Steven Morrison
Constantly get hassled by the sales clerks for help when you're just looking. 4 times by 3 different ones today in less than 5 minutes. Just let people look around a bit. If they need help they'll ask for it when they need it.
-
October 2024 by Debra Beyer
Can’t say enough about the amazing customer service given to me today by Christy and Alyssa! Thank you both. I will be sure to keep coming back as well as telling my friends what a fantastic place to do their shoe shopping!
-
October 2024 by John Doe
I called the store and asked for an inventory check, Alyssa was super great and very fast! She was able to immediately identify and know the model of shoe I was asking for, place it on hold for me and knew exactly what shoe it was when I walked in to ask for it.
Incredible customer service, they also assisted me on getting set up with the email and updates while going above and beyond to try and help me find a shoe online through them.
Awesome experience and great store, super satisfied and definitely will return! Thanks for the 990>:)
-
October 2024 by Gina michele
Allisa was very helpful and didn’t try to sell be something I didn’t want. She took the time to hear what I needed and got me exactly that! And Ron at check out was super friendly
-
August 2024 by Jeremiah Grundy
Prompt service and helped my kids find shoes they liked
-
August 2024 by Sandy THEISZ
Great sales help
-
July 2024 by First Place Cuisine
I visited today for the first time at this location. A salesperson named Ron helped me. Ron was truly amazing and patient while I decided which shoes to purchase. He couldn’t have been nicer and more helpful. Whoever is the manager of this store should know that Ron is one of the best!
-
July 2024 by D Barr
Once again, Christy located the perfect shoes for me. I go see her every time I get to St. Pete. Thank you !!
-
July 2024 by Paul Myers
Vince gave me great service, he was kind,patient and efficient!
-
April 2024 by Patricia Holladay
There is a large selection of athletic shoes. The staff are very pleasant too.
-
March 2024 by Lori Timmons
Love to shop here. American Eagle is awesome
-
March 2024 by John
Very helpful sales clerk--not pushy--with a good selection of extra-wide shoes at a fair price.
-
November 2023 by Armando Polack
Good black friday deals
-
November 2023 by Olga Garabito
It wasn't that good, but very good service.