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June 2024 by Amanda Gunter
Very friendly staff and Dr. Springer is very knowledgeable and kind a man who actually loves his job. My puppy had a horrible infection in her mouth, and nobody in volusia County would see her, so the 2 hour drive to this office was definitely worth it. Very affordable and highly recommended .
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May 2024 by Oleg Avdoshin
The best veterinary clinic near Jacksonville FL. Great people and rendering proper care for your pets.
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March 2024 by Michael Waldrop
Our visit was pretty bad.
Summary - when I called in to make the appointment, the lady I spoke to seemed agitated and was short with me. Had an appointment, waited for an hour and left.
-When checking in, it was implied by Lisa that I did not mention that both dogs needed a new patient check up. It makes no sense that only one dog would get a new patient check up. Only one dog did need a specific dental check up, but the implication was that it was my fault.
-waited in a room with uncomfortable seats for an hour before we decided to leave. They did come in twice to tell us it would be a “couple” more minutes because there were 8 puppies in the other room. We said fine and waited.
-when we politely told them we had to leave, Lisa did follow us outside to tell us the doctor had already drawn up the meds, but at that point we had to leave due to a time constraint and told her nicely that their office would not be a right fit for us.
Instead of apologizing to us, she was visibly upset with us and just turned around and went inside. I’m really surprised at how unprofessional the experience was. They never offered the dogs treats or water, or us water for that matter, which seems appropriate when you’re waiting an hour with an appointment.
I wasted 3 hours of pto and 40 mins drive time.
Based on reviews I’m sure some folks have had better experiences, but I would not personally recommend this veterinary clinic.
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January 2024 by Kristi Hill
Love love love!! They take excellent care of my babies and are genuinely caring for my animals!
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October 2023 by David Nails
One of the few veterinarians that I trust.
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October 2023 by Louis Barletta
Very friendly and knowledgeable staff, first
Visit in and it went very smoothly
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October 2023 by B. Renee Rose (Renee)
We were traveling and my puppy got bite by something and his face swelled up so huge. We called the nearest vet which was this one. The lady that answered said they were too busy. I explained our situation and ask her to speak with the doctor. She did and he or she said No. They told me to go to the closet emergency vet. Which was is a different town and 30 miles away. The puppy survived no thanks to this vet. NEVER GO HERE THIS WAS OUTRAGEOUS!
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October 2023 by Leigh Rion
Professional staff that was kind and informative regarding costs and treatment plan
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October 2023 by Shank Kris
Very good doctor on premises. We speyed our dog there and webt perfectly well. Recommend visiting here.
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October 2023 by ella gagiano
Worse service I have ever received in my life! Do not go here. They do not care about you or your fur babies.
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August 2023 by Ben H.
Terrible service. Vet walks in and tells my girlfriend (who drove an hour as a new client) that he wouldn't treat her 17 yr old dog. No introduction, no ask for an explanation. They just wanted $300 bucks right when she walked through door.
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June 2023 by Liesa Odom
Only worried about the money.He was my babies regular vet. Was refused two different times for an emergency appointment with 2 different fur babies. Both turned out to be true emergencies but he was to busy to see them. Would never take another fur baby there.Ok maybe I should have said only interested in the easy money, the kind that doesn’t really take a veterinary just their vet techs! And you were almost correct about the 20 other vets you just left out the words “More concerned about your pet”. And that’s exactly why you haven’t seen me in 2 years.
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June 2023 by Emily Fraser
I brought my cat here a few months ago for throwing up and they did a radiograph and told us she was constipated and had an enlarged colon, so they decided to use Miralax for a little while mixed in with her food. It helped for a little while, but then she started throwing up again so we took her in again and they told us the same thing, constipation and to keep doing Miralax. The next days after that she continued to get worse, lethargic, no appetite, not grooming herself properly, losing a lot of weight, simply acting funny and weak, etc. We decided to make another appointment and they told us the exact same thing: constipation. We started to get confused and honestly, exhausted. At that most recent appointment they mentioned how her breathing was raspy also, but it was only due to the constipation as we were told. Through all of these appointments they never did blood work though. She got worse very quickly and I didn’t know how long she had left so I took her to SARVEC in St. Augustine. They said she obviously looked terrible and the first thing they did was put her on fluids and did blood work. The bloodwork showed that she had dangerously low blood sugar and they wanted to hospitalize her overnight to figure out why and to monitor her. We let them do this as this was my first pet and I loved her very deeply and found it to be worth the cost. They ended up finding out that she had developed FIP, so there was nothing they could do. We had to put her down. Obviously this enraged us, as we had been taking her to Tri-County and they told us it was just constipation. Now Dr. Springer is trying to say he offered bloodwork but we denied it because of the cost. That is not true at all. They did not offer blood work. Why would we say no to the bloodwork but keep bringing her back for more appointments that would cost me more money? The radiographs weren’t exactly cheap either. We just wanted to know what was wrong with our kitty. Now she is gone due to the negligence and malpractice of Dr. Springer. I hope to inform others of this so that they can take their pets somewhere that they will receive the best care possible, which is not at Tri-County Veterinarians.
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June 2023 by Clifton F.
This vet told my 17 year old daughter for over three months that her cat was constipated. Over 500 dollars spent on x-rays. They said give miralax and give her time she would get better. Fast forward a few days later and a phone call back to the vet(when they advised again continue treatment)the cat was lethargic and barely breathing . Took her to an emergency vet, who right away recommended bloodwork ( previous vet never offered,recommended,or even suggested bloodwork) she was diagnosed with a terminal illness and had to be euthanized. Our family has spent thousands of dollars at this vet. So i asked them to refund the last visit as they clearly misdiagnosed her pet and waisted money on irrelevant treatments. Of course they blame us for not requesting bloodwork like we're supposed to know. We have always done everything the vet recommended as it is there job and they should know whats best for your pet.now they are refusing to give me full medical records and billing invoices for any of my animals. Would not trust them again with any of our animals. I would leave 0 stars but its not an option.
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May 2023 by Brenda Renee Rose
We were traveling and my puppy got bite by something and his face swelled up so huge. We called the nearest vet which was this one. The lady that answered said they were too busy. I explained our situation and ask her to speak with the doctor. She did and he or she said No. They told me to go to the closet emergency vet. Which was is a different town and 30 miles away. The puppy survived no thanks to this vet. NEVER GO HERE THIS WAS OUTRAGEOUS!
