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March 2024 by johnny villalobos
I will never bring my child here again. Decided to give this place a try and brought my son for a violin lesson, when we get there I realize there are two old men smoking cigarettes in the front yard in front of a house. I thought had the wrong address. Almost turned around but then saw I the business sign. The inside of the house is a mess and they don’t have a proper music room for private lessons. My son was sitting in the middle of a living room crowded with instruments, dogs, and people coming in and out. I didn’t appreciate the owner’s tone of voice and he seemed very impatient and distracted with my child.
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February 2024 by Donald Thompson
This is the only quality shop that I trust in Miami. I have already been to two other shops, and the quality of the instruments, selection, and instruction for private lessons does not compare to Miami String Haus. Don't bother with any other stores for Orchestral instruments. Charlie is also good with setting up Electric Basses as well.
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February 2024 by Lucas Perry
Fantastic Place. The staff are very welcoming and answer every question you have. Their instruments are beautiful and beyond worth the price. They think of the musician first and your money second. Definitely coming back for more.
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February 2024 by Pam Johnson
I can’t thank the team at Miami String Haus enough for their amazing work and professionalism. I’m the parent of a double bass player who is away at school. We have had the pleasure of knowing the team at Miami String Haus for quite a few years, so we already know the talent and the expertise at which they operate. We rented my son’s first double bass from them when he first began playing, then bought him his own double bass from them a few years later. To get a call from him while he’s away at school that there was an accident and he damaged his double bass was devastating. After searching unsuccessfully to see if anyone nearby his school could possibly repair it, we knew where to bring it if there was any chance that it could be repaired from its current state. Dale and Allen not only assured us that they could repair it, but it was my first time witnessing their true friendship with my son; they were happy to see him but truly sad for the situation. Miami String Haus not only repaired the instrument but also provided an option for use of a double bass while ours was being repaired. I am still in disbelief; the work is flawless. We can’t thank them enough for the amazing results. Dale and Allen you are true gems and amazing luthiers. The pricing and process was fair, and the service was excellent. Thank you. Thank you. Thank you.
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January 2024 by Mateo Urquiza
Charles and Katrina were amazing! Great service, place and awesome instruments!
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November 2023 by Artemy Albrecht
In my personal opinion owner is a narcissist. Extremely unprofessional and unethical in their interactions would strongly not recommend. The most unprofessional business owner I have ever interacted with.When consigning my violin and selling my bow I ran into some minor issues with cashing a check.1.) When calling the business and trying to find an alternative resolution the owner tried to extract money from me falsely stating that a check costs 150$ to cancel, acted in a condescending and haughty manner as if his time was the most valuable thing in the world. Tried to and attempted to extract money from me and weirdly accused me of trying to cash a check twice. During my actual interactions with him in person- several times berated employees for taking too long to inspect the violin, consistently displayed a contemptuous, haughty attitude.2.) They failed to advertise the violin online for the actual consignment. Owner was very aggressive in his pursuit of me consigning the violin probably because he has no intention of actually trying to sell it. When expressing concerns about the contract they failed to make any alterations, and after retaining an attorney it is abundantly clear that they took advantage of me.These are extremely dishonest and unethical people and I would steer clear from doing any form of business with them.
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November 2023 by Art
In my personal opinion owner is a narcissist. Extremely unprofessional and unethical in their interactions would strongly not recommend. The most unprofessional business owner I have ever interacted with.When consigning my violin and selling my bow I ran into some minor issues with cashing a check.1.) When calling the business and trying to find an alternative resolution the owner tried to extract money from me falsely stating that a check costs 150$ to cancel, acted in a condescending and haughty manner as if his time was the most valuable thing in the world. Tried to and attempted to extract money from me and weirdly accused me of trying to cash a check twice. During my actual interactions with him in person- several times berated employees for taking too long to inspect the violin, consistently displayed a contemptuous, haughty attitude.2.) They failed to advertise the violin online for the actual consignment. Owner was very aggressive in his pursuit of me consigning the violin probably because he has no intention of actually trying to sell it. When expressing concerns about the contract they failed to make any alterations, and after retaining an attorney it is abundantly clear that they took advantage of me.These are extremely dishonest and unethical people and I would steer clear from doing any form of business with them.
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October 2023 by Artemy A.
Extremely unprofessional and unethical in their interactions would strongly not recommend. The most unprofessional business owner I have ever interacted with. When consigning my violin and selling my bow I ran into some minor issues with cashing a check. 1.) When calling the business and trying to find an alternative resolution the owner tried to extract money from me falsely stating that a check costs 150$ to cancel, acted in a condescending and haughty manner as if his time was the most valuable thing in the world. Tried to and attempted to extract money from me and weirdly accused me of trying to cash a check twice. During my actual interactions with him in person- several times berated employees for taking too long to inspect the violin, consistently displayed a contemptuous, haughty attitude. 2.) They failed to advertise the violin online for the actual consignment. Owner was very aggressive in his pursuit of me consigning the violin probably because he has no intention of actually trying to sell it. When expressing concerns about the contract they failed to make any alterations, and after retaining an attorney it is abundantly clear that they took advantage of me. These are extremely dishonest and unethical people and I would steer clear from doing any form of business with them.
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October 2023 by Nicolle Guerra
Miami String Haus has been our go-to for double bass repairs, rentals & more for over 6 years. Charles is always quick to find solutions for any needs, giving really useful advice for how to care for your instrument along the way, and always very fair with pricing. Beautiful location with an awesome family atmosphere and professional quality. Highly recommend!!
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October 2023 by Moe Meyer
Great experience! They walk you through it and don’t make you feel less of a musician!Thank you!
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July 2023 by Yanaflamma
Best place to rent/buy string instruments in Miami. Store has a big selection, as well as music classes. Everyone who works there is friendly and loves music!
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April 2023 by Sonia C.
If you are looking for a personal experience instead of your typical sales I recommend going to Miami String Haus. You learn so much from the staff about your purchase walk out feeling great about it. Not once did I feel like I asked to many questions. Thank you to the team for their patience while my daughter picked her next instrument. Will happily return & refer them.
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February 2023 by Lillian Piccolo
One of the best experiences I have ever had at a string shop. The staff is very knowledgeable and there is a beautiful selection of instruments and bows. This is the place to go for all of your instrument needs.
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January 2023 by Mark Poniatowski
I'm really happy with the service I received from the staff at Miami String Haus. I rented a bass for a performance at the JAZZ EDUCATION NETWORK conference in Orlando. The bass sounded great and was setup and ready to go. Communication with Miami String Haus was excellent and I really enjoyed talking with Katrina and Charles at the conference.
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January 2023 by Just Bounce Miami
As a businessman myself I’m drawn towards value more than anything else, doesn’t matter the price. If that’s what you’re drawn to as well, I doubt you’ll find anything better anywhere in Miami. A vast selection of stringed instruments, old and new. I came to Charly (Miami Strings) to find my sons 2nd Cello. What I found was a Cello my son will never need to update, ever! Between their amazing luthiers and Charly’s global knowledge and experience he found us a Cello from Germany that was fitted to my son's specifications as if it were a suit. He promised it for Christmas and he delivered. Honest, knowledgeable, friendly and experienced. If you're looking for your next stringed instrument, give Miami String Haus a try, you won't regret it.
