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September 2023 by Whitney Wright
Robin helped us during the check in process and she was very friendly. We had good conversation and she explained all the add ons very well so we could make a decision.
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August 2023 by Mohit Pannalal
It was a great experience. Had no issues picking up the car. We reached late to the airport due flight delay but National was there for us and served us perfectly. And best part they did upgrade our car at no cost, which was great as we needed SUV and made our vacation wonderful !!I will continue to choose National as my car rental company.
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June 2023 by Del Lukasiewicz
I recently rented two vehicles from the Destin, FL airport. The airport was chaotic and yet the front counter staff had things under control and were moving customers in a timely fashion. The staff was eager to help and very friendly. Kudos Destin National!!
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June 2023 by Bill Kidder
After years of great cars and service; we had a hiccup; it appears that my profile showed "return empty" even though my company policy is to purchase the fuel and refill. I had instructed the counter agent that I would be doing purchase refill but when I received my email bill i was charged with the "return empty" even though the tank was full. The great news is that when I called customer service, Ms Terry, solved the problem with speed and professionalism. She was authorized to make the corrections. Big Shout-out to Terry in Customer Service. Thank you; another satisfied customer since the 1990s.
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May 2023 by Zesty Zebras
National as a company is great! Customer service average to below average. Had attitude. Not professional. Rental car was clean and great.
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May 2023 by Barbara Sievers
Can't ask for better service! Simple and quick pick up and returns. The best car rental service available.
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May 2023 by Darin Belair
Rental car was great and clean. Very happy with national the car company.
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April 2023 by Jason S
I've rented with National at VPS airport a few times now and every time has been a breeze. No line and fair prices. I've had nothing but great service, professionalism, and the cars have always seem well taken care of. Thank you to Ethan and the entire team at VPS for setting the bar high.
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March 2023 by Jerry Harrow
No line. Friendly service. My only related issue is that the parking lot for picking up rental vehicles was not very brightly lit. Attempting to open the hatchback was challenging to find in the dark. I eventually had to pull out my cell to find the handle.
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November 2022 by Lee Kuehner
Reserved a luxury Pick-up 4x4 months in advance, got a base model 2wd POS. I'd rather the National rep at the desk ask me to accept an Explorer or Tahoe...etc. Than slip me the keys to a POS base truck with a 6cyl. I was lucky it wasn't standard. Not the vehicle you would want for a week long vacation. Too bad the Emerald Isle or status mean or exist like it should. I dont think i'll be staying loyal to National in the future.
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March 2022 by James Szostek
So easy and convenient! Once you hit status you get some amazing rental cars! Huge fan and have been with them for 20+ years! Will not change!
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November 2021 by Stacy Pasqua
The vehicle was dirty outside and inside. Wasn't cleaned or vacuumed. Very disappointed with it. I rent only from National and I have never had this experience before.
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August 2021 by Dawn Jennings
I picked up the car at the airport in Destin, Florida. The line for the other rental company was a mile long, but National’s line was extremely short. Getting the car was super easy! My car smelled like cigarette smoke so I went back in and let an associate know (so I would not be charged any extra fees). When I dropped the car off, my bill reflected a credit of $65 dollars for quality control and I hadn’t even complained! Great costumer service!!! I am a gold member with Hertz and have recently had so many issues that I decided to rent with another company. I will definitely use National from now on - way better!!!
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August 2021 by Robin Davis
Went very smoothly! Enjoyed the car and check in and out was a good experience.
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July 2021 by Cecil May-Parker
Not sure why anyone would rent from somewhere else. Best car rental company, hands down!