-
August 2022 by Charlie
Love the place. The people are great!
-
January 2022 by zeno67
Go To Navy Federal, or any other banking institute for that matter. I have been trying for a year now to get my aunts account closed and the funds from said account, because the death of her husband and Eglins own demand that we do so, yet still have not accomplished this even after more than a dozen phone calls and a power of attorney sent twice to them.Worst customer service I have ever had to deal with I do believe.
-
November 2021 by Julia Vitale
Eglin has always been my bank and they have always been very helpful- great rates on loans and always plenty of helpful friendly people inside. Service is quick when you go to the bank. Every time I’ve called everyone is very helpful and kind. Only complaint is the mobile app goes out of service a lot but it is a small bank with probably a small IT department.
-
June 2021 by Michelle R
If you are military or otherwise may move out of the area: BEWARE!! This bank is impossible to work with from afar and you are far better off going to an online bank (which is what I am doing first thing Monday morning when I can hopefully get ahold of someone to close my account).Their bill pay is run by an outside company who apparently never communicates with the bank except to take your money (I've have to tell them the same thing as the bank every step of the way) and both websites are terrible. There's no way to contact them outside business hours; you can't even send a message for them to read later. I've been being charged for bill pay even though I don't use it *at all* and there is no way to close the bill pay portion of the account online. It's just a horribly inadequate system.
-
April 2021 by Jim Stanton
Go To Navy Federal, or any other banking institute for that matter. I have been trying for a year now to get my aunts account closed and the funds from said account, because the death of her husband and Eglins own demand that we do so, yet still have not accomplished this even after more than a dozen phone calls and a power of attorney sent twice to them.Worst customer service I have ever had to deal with I do believe.
-
January 2021 by Honest Reviews
Don't remember her name but the lady that helped with a personal loan was very rude. Taking my business elsewhere and won't be returning.
-
September 2020 by Kyle Palmer
Don't remember her name but the lady that helped with a personal loan was very rude. Taking my business elsewhere and won't be returning.
-
April 2020 by Ron Davis
Best Bank I have ever used
-
November 2019 by Jeffrey Wilson
Good place to do business!!!
-
February 2019 by Aaron Celestin
I left a bad review for the main office but the people at this branch are nice, albeit overworked. You will wait an hour to be seen for anything but there's nothing the employees can do about it.
-
August 2018 by Michelle Davis
No complaints! Friendly, fast service!
-
July 2018 by Johnnie Blackwell
I felt it was weird You have to do a background check upon making your first deposit
-
August 2017 by Robert Dean
This is a bank that I can trust, and will work with me.
-
April 2017 by Terry Wade
Willing to help even when it past 5pm
-
February 2017 by Sue Spry
Friendly and good service. Get in pretty quick.
